I worked with Chase on a 2d mortgage to consolidate debt and take out cash. He explained everything well and made the process smooth. From appraisal thru the closing process. The whole thing was pretty quick. My only disappointment is with the last leg of the process. The whole thing should be electronic. To have to send out checks to the creditors when everything is electronic these days is a ...I worked with Chase on a 2d mortgage to consolidate debt and take out cash. He explained everything well and made the process smooth. From appraisal thru the closing process. The whole thing was pretty quick. My only disappointment is with the last leg of the process. The whole thing should be electronic. To have to send out checks to the creditors when everything is electronic these days is a headache. Print statements somewhere. If I was less computer literate, it would have been a real headache. Otherwise, smooth process that helped me save some monthly income . I would recommend Chase.Read MoreRead Less
Della Thalin
Della Thalin
551
We couldnt be more pleased with how our loan process went. Brent was amazing and always available for questions or concerns. The communication between him and his team thru the app was stellar. I highly recommend Rocket Mortgage. Ask for Brent!
Thomas Ainsworth
Thomas Ainsworth
551
Joe was a big help getting my refi done. He was pleasant, clear, and knowledgeable. Kept everthing moving. Thank you, Joe!
Austin Gaines
Austin Gaines
551
Tyler is most professional! He gave me clear explanations for all of the elements of the refi and never hesitated to review items we had previously discussed. Tyler has the support of team of service oriented professionals that help with the qualification documentation and the closing. Rocket is in the top level client service with any company in any industry.
Reggie Harrison
Reggie Harrison
551
We had contacted Rocket Mortgage a few years back with thoughts of purchasing a new home and was serviced by Tim Heuer. We decided to stay at our current home and just recently decided to refinance. We got back in contact with Tim (because he was so patient and helpful that last time) and we're so glad we did. Tim is a really nice person. He is professional, patient and so very helpful. Tim was ...We had contacted Rocket Mortgage a few years back with thoughts of purchasing a new home and was serviced by Tim Heuer. We decided to stay at our current home and just recently decided to refinance. We got back in contact with Tim (because he was so patient and helpful that last time) and we're so glad we did. Tim is a really nice person. He is professional, patient and so very helpful. Tim was always available to answer a question and explained the refinance process to us all the way through. Tim is an asset to your company, and we are so glad that Tim was there to help us. Thank you, Tim and Rocket Mortgage!!Read MoreRead Less
rick bradley
rick bradley
551
Dwayne was awsome to work with.He was knowledgable, professional and always courtious. I couldn't be happier with the service Dwayne provided.
Nicole Buyagawan
Nicole Buyagawan
551
Nora is absolutely fantastic to work with. She is an excellent communicator, very responsive and knowledgeable, and went way above and beyond to make sure we had the best rates and options. We had a complicated purchase and she was on top of everything start detail from start to finish.
Patrick Morrissey
Patrick Morrissey
551
AJ was a totally solid guy through the entire process. He was attentive, communicative, and informative. I hope we are in our forever home, and never have to go through this process again, but if we do, I want AJ..
Robert Chamberlain
Robert Chamberlain
551
Jacki was excellent! She was on top of everything and made the process go very smoothly. Great job of coordinating everything so that the loan and our closing went perfectly.
Neil Stone
Neil Stone
551
Polite, professional, knowledgeable - expert guidance throughout my loan process. Thank You Rocket Employee
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