Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Rachel Henry
I had a great experience working with Rob. He was supportive, caring, and consistently checked in throughout the entire process, which made a stressful experience feel much more manageable. He provided excellent recommendations and really took the time to make sure I understood my options. I always felt like he had my best interest in mind. Highly recommend working with him!
Peter Schniedermeier
We had a great experience working with Guillaume. From start to finish, he was extremely communicative, keeping us informed every step of the way and making sure we understood all of our options.

He did an excellent job relaying information clearly and efficiently, which made what could have been a stressful process feel smooth and manageable. He was also very proactive in working to get us the ...We had a great experience working with Guillaume. From start to finish, he was extremely communicative, keeping us informed every step of the way and making sure we understood all of our options.

He did an excellent job relaying information clearly and efficiently, which made what could have been a stressful process feel smooth and manageable. He was also very proactive in working to get us the best deal possible, and it really showed in the final outcome.

If you’re looking for someone who is knowledgeable, responsive, and genuinely looking out for your best interest, I would highly recommend working with Guillaume.Read MoreRead Less
Steve Clark
Within minutes of submitting an online request for refinancing with Rocket Mortgage, I received a call from Christine. She was professional, pleasant, and patient, and she guided us through the process, from start to finish, ensuring we locked in a good rate and quickly set a closing date that worked with our schedule.
Valerie Bristow
An incredible professional with kindness, patience and a really wonderful man. He helped make this an exceptional positive experience.Rocket Mortgage is very fortunate to have Richie as part of the company. A very smart guy. Thank you. Valerie
Terry O'Neal
DJ Joyce, my experience with him as a mortgage banker was nothing less than exceptional. From the very first call to the final congratulations after my loan was funded, his professionalism, demeanor, and dedication never wavered.
He made sure I felt seen, heard, and supported every step of the way. He answered every call, returned every message, and approached each stage of the process with ...DJ Joyce, my experience with him as a mortgage banker was nothing less than exceptional. From the very first call to the final congratulations after my loan was funded, his professionalism, demeanor, and dedication never wavered.
He made sure I felt seen, heard, and supported every step of the way. He answered every call, returned every message, and approached each stage of the process with clarity, patience, and genuine care. His commitment to finding solutions and ensuring everything was done right gave me complete confidence that I had chosen the right path.
What stood out most was his consistency and passion - he never missed a step. Everyone he referred me to reflected that same high standard, but he set the tone. He truly represents the gold standard of customer care.
Because of this experience, it is an easy decision for me to return as a client and confidently refer others. His service is simply elite.
Honestly, the way he handled this process is something that should be taught in a master's class. He set the bar that high.
Thank you.Read MoreRead Less
Joshua Dann
My wife and I have dealt with a lot of different banks in our life and Sean is by far the most knowledgeable and patient person we have ever come across. He genuinely cares about a person's situation and will explain all options well. He is very professional and made our refinance process very smooth. He always does what he says hes going to do, even if that means working late hours. He always ...My wife and I have dealt with a lot of different banks in our life and Sean is by far the most knowledgeable and patient person we have ever come across. He genuinely cares about a person's situation and will explain all options well. He is very professional and made our refinance process very smooth. He always does what he says hes going to do, even if that means working late hours. He always responds promptly with answers to the questions we had. Highly recommend working with him.Read MoreRead Less
Tim King
Chris was very knowledgable and helpful throughout the process.
Kim Selby
Ari demonstrated exceptional professionalism and it was a pleasure collaborating with her. I believe she is deserving of a five-star rating. Her attention to detail was unparalleled. Thank you very much
Mark Nawrotkiewicz
He was prompt with replies and diligent with our loan application. He was on top of it.
Steve Walston
Friendly, knowledgeable, and excellent service!