Superb customer service. Worked hard to get things done!
Mike Ashby
Mike Ashby
541
Overall a great experience. Good communication, transparency and process. The only thing preventing 5 stars is the timeline. We were assured a window for closing and we ended up weeks past that. Not sure any of that was really Austins fault, more so issues with 4506T timelines.
Jonna Clinesmith
Jonna Clinesmith
551
Alejandra, of Rocket Mortgage, was great to work with. She spent time crunching the numbers to get my loan where it needed to be. Greatly appreciate all the time and effort she spent working with me.
Michelle Muza-Moons
Michelle Muza-Moons
551
Excellent, helpful, patient
Meghan Staffiere Corbett
Meghan Staffiere Corbett
551
Tracy was absolutely amazing. We were in a horrible mortgage and he was able to get us out of our current one and in an awesome one with Rocket Mortgage. He made the process seamless and so easy on our part. The whole process took less then 30 days. Tracy was responsive and very attentive. I will be referring everyone to Tracy from now on! Thank you!
Timothy Ferguson
Timothy Ferguson
551
Sarah was timely answered all of our questions and very friendly and a pleasure deal with. Would recommend her.
Anita Brown
Anita Brown
551
Very helpful and professional. Pulled all of this together for us and made this procedure simply and pain free.
Phyllis Sequeira
Phyllis Sequeira
551
Stephanie, was very personable, professional, related to my needs, worked with me constantly . Friendly, knowlegeable, answered every question, patient, she felt like a friend I could call on at anytime.
Lisa Verrecchia Santin
Lisa Verrecchia Santin
551
Ali was very helpful in explaining all the information and setting me up for success in my close.
Cindy Phillips
Cindy Phillips
551
outstanding service from start to finish. always return calls made to her as soon as possible for questions we had.
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