Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Lee Yates
Katlyn was extremely helpful, providing me with all the information I requested ad helping the whole process along with a friendly and professional attitude. Highly recommeded.
Barbara Jones
Brent was highly professional and helpful. I am a widow & he diligently looked for the best interest rate and loan that would work for me and my income situation. He was patient and didn’t rush me to make a decision.
Hal Morlock
Greta miss great to work with. She is patient, caring and knowledgeable.
Tony Childs
Answered all our questions and was quick to respond!
Janet Foshee
Louis did a great job with all the paperwork and always answered my questions. He was very professional and dedicated to me.
Bob Bulger
Jeff was an outstanding customer service rep, keeping me informed about how my loan was going, and closing in record speed! The only thing stopping this from being a 5+ star review, is that a yet to be answered question after the closing. He left me one message, but not until a couple of calls later later, and no response since. Otherwise, a very pleasant experience.
Jeffrey Naden
Reply from Jeffrey Naden:

Mr. Bulger,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you...Mr. Bulger,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you with your question after closing. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Tia Nickole
Guillaume provided quick and efficient service. We closed in a week! Will definitely reuse his services.
Kingdom Allegiance
My journey throughout securing my home was far from typical, there was definitely trials and tribulations in each phase. Throughout the whole entire experience Christian was there to educate me, assure me with his expertise. I definitely appreciate him going above and beyond to get it done for me! I would recommend Christian and his hard work ethic to work on your behalf! Thanks again and by the ...My journey throughout securing my home was far from typical, there was definitely trials and tribulations in each phase. Throughout the whole entire experience Christian was there to educate me, assure me with his expertise. I definitely appreciate him going above and beyond to get it done for me! I would recommend Christian and his hard work ethic to work on your behalf! Thanks again and by the way I love my new home!Read MoreRead Less
Eddie Wilson
Lisa did great job and she do anything question to help me when I need to question. If anyone need refinancing or financial new home, get Lisa she the best. Thank u so much Lisa .Edward Wilson.
Glenna Hatcher Hughes
Allen was excellent! He was straight forward, helpful and very professional. His customer service skills were among the best I have experienced. I really appreciated the time he spent walking me through each step of the process and explaining everything along the way. We refinanced our home - he made it easy and seamless. There is no question in recommending him to anyone looking to purchase ...Allen was excellent! He was straight forward, helpful and very professional. His customer service skills were among the best I have experienced. I really appreciated the time he spent walking me through each step of the process and explaining everything along the way. We refinanced our home - he made it easy and seamless. There is no question in recommending him to anyone looking to purchase or refinance.Read MoreRead Less