Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Steve Peters
Basically sold me on the idea that I could get much more in cash out then I could. We spoke about what I thought the value would be. Which turned out to be exactly what it appraised at. The deal he wrote up was assuming 10k more in value than was there. That is very misleading, troubling and unscrupulous. This person should not be in sales or finance. I'll also add on no communication outside the ...Basically sold me on the idea that I could get much more in cash out then I could. We spoke about what I thought the value would be. Which turned out to be exactly what it appraised at. The deal he wrote up was assuming 10k more in value than was there. That is very misleading, troubling and unscrupulous. This person should not be in sales or finance. I'll also add on no communication outside the first couple of days of the process. Because of him i will never use rocket or recommend rocket to anyone.Read MoreRead Less
Vincent Teyechea
Reply from Vincent Teyechea:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-545-2880 if you would like to discuss this further.Read MoreRead Less

Eve Callicoat
Manny made every step of the process easy and low stress. Which really helped us be able to focus on everything else that comes with buying a house and moving. Wonderful experience!
Todd Matuska
Lorans was great. Always available and very responsive. Really seemed to care about our move.
Doug N Julie Rolfsen
Andy was the best! He understood our curcumstance and really helped us to close quickly. Everything worked out perfectly and Andy did a great job. Next time we purchase a home, I'll be looking for Andy.
Christopher Hartney
Adam is very knowledgeable and excellent at explaining the process of the refinancing , also very helpful with the process itself.
Also with trouble shooting any issues on my end , overall a wonderful stress free experience!!
Gregory French
Chad was incredibly helpful with communication and information through every step of the process. He was also very responsive and made the process much easier than it otherwise would have been. Highly recommend.
Benedetto Regalbuto
Very easy to talk to about the whole process.
Wayne Washington
Devin was absolutely amazing to work with. He was able to answer every question that I asked. He kept me updated on every step that was happening throughout the whole process.
Joe Marino
Max delivered quickly as promised!
Kayvan Mottahedeh
Kent was a true professional from beginning to end! He was very responsive and is a great communicator, explaining all the details to my wife and me when it comes to our loan and the entire process. Highly recommend him!