Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bukola Odusola
Ryan was very easy to work with. He was very honest and gave good advice and also very straightforward
Kenechukwu Uzo
Alex Kruso is a top-tier mortgage professional. He helped us secure a great rate with a 1-0 buydown and managed the process so well that our final monthly payment ended up being $300 less than we expected. Great communication and zero surprises—except for the good kind! Highly recommend working with him.
Brian Harwell
Greg was fantastic. He quickly secured the lowest possible interest rate and stayed on top of things, keeping us informed at every step throughout the process. His knowledge and customer service-oriented personality was very much appreciated. A true professional.
Rita Campana
had an error on loan documents prior to closing that did not get corrected. As a result, the cash disbursement has been delayed. We made the correction online as instructed but final documents still have the error. The entire process with Rocket was tough. Had to jump through hoops Can not recommend Rocket mortgage to anyone.
Sydney Cook
Reply from Sydney Cook:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Russ Stacchiotti
Bryan did a wonderful job. Great communication, was very helpful and very professional!
Frank Tedeschi
Chase has assisted with the original purchase of our home and now the refinance. He is amazing. He continues to look out for our best interests, every step of the way.
Jonathan Nichols
Dena was super hands-on and helpful throughout our refinancing process. She patiently walked us through any confusing documents and answered all of our questions thoroughly. She was also efficient and was very reachable, moving the refinancing process along quickly.
Matt Wyant
Hugo was amazing - he understood our needs with the refinance and was informative on how the process would go. I've been with Rocket for many years and I see no reason to ever stop working with them and their team.
Alec Garza
This is the second primary home purchase I have made; this was by far the smoothest, most transparent, simplified process I have gone through.
I would recommend any of my friends and family to work with Pete and this team!
Randy Pryor
John reached out to see if I would like to refinance and the timing was perfect! He was able to work the deal so that I had no out of pocket costs and was able to reduce my monthly payment by $341. He was very professional, timely and helpful. I would work with him again!