Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Antonella Senes
Daniel was the best! So patient, knowledgeable and thorough.
He explained everything and responded to absolutely all my questions and scenarios.
Irina Rodriguez-Gavin
We were very impressed with Kevin throughout the loan process for our first home. We encountered a number of delays/communication issues with a previous bank and decided to pivot to RM knowing they would be able to move quickly to finish what was initially such an arduous and frustrating experience. After explaining the lengthy delays with the previous bank and how it had taken them a whopping 6...We were very impressed with Kevin throughout the loan process for our first home. We encountered a number of delays/communication issues with a previous bank and decided to pivot to RM knowing they would be able to move quickly to finish what was initially such an arduous and frustrating experience. After explaining the lengthy delays with the previous bank and how it had taken them a whopping 6 months to get our loan near closing stages - Kevin was able to move at lightning speed so that we could take advantage of a 29yr loan promotion that was ending the same day we connected, along with locking in our rate that night as well. He was instrumental in keeping everything moving forward and staying on top of the process from start to finish. It was exactly what we wanted and needed since day 1 of deciding to purchasing our parents' home.

An added bonus was the fact that he genuinely seemed to care about providing us with the best service and also never hesitated to answer our questions in a timely manner (something the other bank lacked). We truly felt valued as a customer from start to finish. As first-time homebuyers this put us at ease and reassured any doubts we previously had. He was very patient with us and kind! We will definitely be recommending him to family and friends in the future and appreciate all of the help he provided!Read MoreRead Less
Bobbi Halgrim
Awesome is an overused term, but in Kyle's case, it is the right description. He had to deal with my old computer and my lack of tech basic knowledge as well as my embarrassment at not being proficient. He was the perfect gentleman through it all. He took ownership of all the challenges I presented, and found ways to make it work.
Todd Bacon
I loved talking with David!! He knew what I needed to do with purchasing a home in my situation. He was funny,intelligent and I would recommend him for your mortgage options. All in all it was a wonderful experience! So far so good on putting us in our dream house. Thanks for handling the situation in a professional manner. Have a great day and a happy mortgage experience!!! Not like all the rest ...I loved talking with David!! He knew what I needed to do with purchasing a home in my situation. He was funny,intelligent and I would recommend him for your mortgage options. All in all it was a wonderful experience! So far so good on putting us in our dream house. Thanks for handling the situation in a professional manner. Have a great day and a happy mortgage experience!!! Not like all the rest with their not so happy house hunting experiences! Thank you again Dave for making our day!!!!!Read MoreRead Less
Ann Olson
Ryan was very professional, compassionate and very knowledgeable. He answered all my questions and was happy I asked them, wanting to make sure I was understanding the process step by step. Thank you Ryan, I appreciate you!!
Jeremy Asaro
Very knowledgeable very polite it was a pleasure doing business with him
Jeannie Willems
Wow. Sean is the BEST! He has what it takes to get the job DONE! I refinanced before with Rocket Mortgage (Julian Laci, Director of Mortgage Banking, was his name) and Sean is on his path! If you need help with buying a home or refinancing you want Sean on your team!! Beyond outstanding!! Thanks Sean and Rocket Mortgage!
Tammy Bonnet Braun
Cody was a great help in making our refinance a smooth transition. He was very thorough, pleasant to work with, and always responded to my questions in a timely manner. It's always nice working with someone who works on your behalf to achieve the best outcome for your situation. Thanks, Cody!!
Gil Staffend
Many more stars needed to tell the truth of Carolyn's interpersonal insight and mastery of finance! Our move tied us to the family's favorite real estate agents AND THE LOCAL LENDER they had used and recommended. The real estate agents and lender were also connected by family ties. Carolyn not only won over the real estate agents, she beat the lender's conditions AND INTEREST RATE! Most ...Many more stars needed to tell the truth of Carolyn's interpersonal insight and mastery of finance! Our move tied us to the family's favorite real estate agents AND THE LOCAL LENDER they had used and recommended. The real estate agents and lender were also connected by family ties. Carolyn not only won over the real estate agents, she beat the lender's conditions AND INTEREST RATE! Most incredible, Carolyn kept everybody's friendships intact AND LEFT THE LOCAL LENDER WITH LESSONS HE ASSURES US HE WANTS TO LEARN AND USE GOING FORWARD!

No way to say enough good about Carolyn's professional performance! Thank you, Carolyn!Read MoreRead Less
Delphin von Briesen
I would have rated our experience with Dan Griffith more stars had there been more. Dan exemplifies the service and support we have received from Rocket during our tenure with the lender. We threw some curves at Rocket and Rocket threw some at us. Dan was always there to make sure problems were resolved and we could move forward with our refi. Dan always answered the phone and responded to ...I would have rated our experience with Dan Griffith more stars had there been more. Dan exemplifies the service and support we have received from Rocket during our tenure with the lender. We threw some curves at Rocket and Rocket threw some at us. Dan was always there to make sure problems were resolved and we could move forward with our refi. Dan always answered the phone and responded to emails. If he wasn't in, he responded as soon as he could. This type of customer service is something you don't see every day. And just underscores why Rocket is our preferred lender.

If you could clone him that would be great. Please let Dan know how much we appreciate his help and support.Read MoreRead Less