Jake was professional, thorough, and a pleasure to work with. I have to say, I was reluctant to go with Rocket Mortgage, but am so very glad I did! The entire process was quick, easy, and completed in just a couple of weeks. Many thanks to Jake for his commitment to moving my mortgage refinance forward in a timely manner.
Sue Tiffany
Sue Tiffany
551
Appreciated the quick response.
Joel Ortiz
Joel Ortiz
551
Thank You recardo for all your help .i was very easy process .i AM very happy yo find rocket morgage
Kim Sell
Kim Sell
551
Mary was extremely knowledgeable and had quick answers. She also had suggestions and found a few new options between our discussions. Mary answered any messages in a short time. She was relaxed and helped me with her sense of humor and "we can do this" attitude. Mary was a pleasure to work with through the mortgage experience.
Philip Blankenberger
Philip Blankenberger
551
As a decently financially educated person, I definitely did my due diligence when searching for what mortgage company I wanted to purchase my first home through. I went into this knowing how the mortgage process works and started with multiple companies to do a little shopping before I put an offer in on a house. Every representative I spoke with did their best to explain to me the benefits of ...As a decently financially educated person, I definitely did my due diligence when searching for what mortgage company I wanted to purchase my first home through. I went into this knowing how the mortgage process works and started with multiple companies to do a little shopping before I put an offer in on a house. Every representative I spoke with did their best to explain to me the benefits of their business and what they do to help throughout the process. While there were several good options for me to go with, Andrew rose to the top of the pack with his upfront and clear information ultimately leading me to choose Rocket Mortgage due to his service and rates. His true help came out in the thick of the underwriting portion when my bank statements and the underwriting team were not playing nicely. I almost had to delay closing due to them not being able to have the paperwork they wanted but Andrew stepped in and worked his magic with the both of us to gather and explain all the details. With him having mine and the underwriters numbers, he was instantly able to connect all the dots for their team and get us to the closing table. In the end, there are a lot of way's to get a loan that will get you closed, and though Rocket Mortgage may not have the bare bones lowest rates, the real value comes from who you work with to minimize any headaches or concerns. Andrew was the coach that lead the team victory and myself to now owning a house! Thanks again!Read MoreRead Less
Karen Potter
Karen Potter
551
was very helpful and answered all my questions
Kelli Luck
Kelli Luck
551
I believe Wilson Ng is an excellent representative of Rocket Mortgage. He was extremely knowledgeable, helpful, patient and kind through the entire refinance process. I highly recommend Wilson and Rocket Mortgage and I thank all of them so much for their help during an extremely stressful time.
Nelson Sanders
Nelson Sanders
551
Sarah was simply Terrific! She was attentive and caring. The financing process went smoothly, and our closing was flawless. I highly recommend Sarah for your closing. Bravo, Sarah!!!
Sarwesh Singh
Sarwesh Singh
551
Great person to work with for mortgage needs, experienced and knowledgeable. My whole re-financing process was so flawless working with Daniel.
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