Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brad Green
Benjamin was one of the best parts of my home buying experience. I looked forward to speaking with him every week when he would check in on my home search and loan process. He worked late to finish my loan. I think he was invested emotionally in the process as much if not more than I was. His excitement and passion for his work was apparent in every conversation we had! Plus he is doing his part ...Benjamin was one of the best parts of my home buying experience. I looked forward to speaking with him every week when he would check in on my home search and loan process. He worked late to finish my loan. I think he was invested emotionally in the process as much if not more than I was. His excitement and passion for his work was apparent in every conversation we had! Plus he is doing his part to make this planet a better place! Go Ben!Read MoreRead Less
Lisa Coffman
He was clearly in a hurry. Very low touch. If my first experience with Rocket Mortgage was like the 2nd I never would have refinanced with them. Lucas Craddick (first transaction) won the business of my return and should Gary's commission for this transaction.
Gary LeBlanc
Reply from Gary LeBlanc:

Dear Lisa,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the...Dear Lisa,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Jo Ann Harris
From beginning to closing everyone was helpful, courteous and professional. Answered questions to my satisfaction always. Jenna did not fail to get my inquiries resolved to the fullest. Excellent job. Thanks Jenna
Cheryl Bryant
Nate was spot on and helped me understand the loan process what what was needed to expedite my process. The mortgage process and be tedious and overwhelming especially for first time home buyers. Nate took all the scare aware from the situation and made me feel like I was in good hands.
Lazaro Perez
Darr was a pleasure to deal with. He was on top of the process every step of the way, responsive, knowledge, and approachable. He made this process worth doing.
Monica Jimenez
Dan was THE best help and I’m so glad we were lucky enough to work with him, thanks to the recommendation from our awesome realtor. Wish we could of stayed with him throughout the whole process. 10/10 rating for Dan!
Joseph Couvreur
Working with Rob was fantastic. He saved me a bunch of money that USAA wouldn't and he was extremely responsive and informative. He was able to answer all of my questions and was a pleasure to work with. I highly recommend Rob and have even told my other family members that they should refinance with Quicken after the experience.
Vincent Giordanella
Alex was one of the most informative and professional agents that I have dealt with. He made sure that I knew everything that I was doing and was always there for me throughout the whole process,I definitely recommend him to anybody. Very professional in every aspect.
Justin Hahn
Chris is amazing! Chris does a great job communicating the mortgage process and making sure your experience is seamless!
Tom Kennedy
James Easley made the process of applying for and getting a refinance from Rocket Mortgage very easy.
James is very knowledgeable in regard to what are the best options and how to achieve them.James was able to guide me through the process and offer help each step of the way. If you are reading this in anticipation of a refinance I sincerely hope you are fortunate enough to have James Easley as ...James Easley made the process of applying for and getting a refinance from Rocket Mortgage very easy.
James is very knowledgeable in regard to what are the best options and how to achieve them.James was able to guide me through the process and offer help each step of the way. If you are reading this in anticipation of a refinance I sincerely hope you are fortunate enough to have James Easley as your guide.Read MoreRead Less