Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Megan DeSouza Strzala
Julie was amazing in our purchase. Explained the process and ensured all of our questions were answered before we had them. Would hands down recommend Julie to everyone and use her again. Thank you Julie!
Dana Campbell
Working with Matthew Van Nostran was truly exceptional. For over eight months, he guided us through constant changes, multiple consolidation steps, and unexpected hurdles—even navigating the need for a cosigner—with calm, patience, and unwavering professionalism.
The process often felt overwhelming, with constant document requests that at times made us feel singled out—especially as this was for my...Working with Matthew Van Nostran was truly exceptional. For over eight months, he guided us through constant changes, multiple consolidation steps, and unexpected hurdles—even navigating the need for a cosigner—with calm, patience, and unwavering professionalism.
The process often felt overwhelming, with constant document requests that at times made us feel singled out—especially as this was for my mom, who believed that using her own collateral would make things more fair and straightforward. Through it all, Matthew remained steady, kind, and respectful, always helping us move forward.
I’m incredibly grateful for his dedication and would wholeheartedly recommend him to anyone seeking both expertise and genuine support through a challenging mortgage process.Read MoreRead Less
Frederick Twigg
We had a wonderful experience working with Azrael throughout our journey. From the very beginning through our 4-month-long search she remained consistently engaged, supportive, and proactive.

She regularly called to check in and was super easy to work with during the document upload process and pre-approval extension. Professionalism aside, she was simply a pleasure to talk with. Our conversations ...We had a wonderful experience working with Azrael throughout our journey. From the very beginning through our 4-month-long search she remained consistently engaged, supportive, and proactive.

She regularly called to check in and was super easy to work with during the document upload process and pre-approval extension. Professionalism aside, she was simply a pleasure to talk with. Our conversations often included sharing stories and bemoaning the high Bay Area prices (haha), which made the experience feel both human and reassuring.

We are truly grateful for her partnership and would gladly recommend her to anyone looking for a knowledgeable, attentive, and personable lending professional.Read MoreRead Less
Everardo Arreguin
Ryan was very knowledgeable, kind and helpful
Very professional and friendly
He answered all my questions in a very timely manner
If I ever need help I will contact him again!
Thank you Ryan for all your help!
God Bless You!
Tom Dunn
Taylor was Fantastic as my Loan Advisor…
Friendly, Professional and always helpful with my loan application tasks!!
Because of Taylor’s guidance, we closed the loan in Only 3 weeks!!
Thank you Taylor for All the Help!!
Tom and Carol from Oxford!!
Tom Dunn
Taylor Donie was the most helpful Loan Advisor I have ever worked with… and I have bought/sold 7 homes!!
She was Professional, Friendly and always helpful with my loan application tasks!!
Because of Taylor, I closed the loan in Only 3 Weeks!!!
Thank you Taylor!!
Carolynn Mehall
Taylor Donie, from Rocket Mortgage, was the Best Advisor I have ever worked with… Friendly, Honest and Always Helping me with my application task… and because of this, we closed in 3 weeks!!
Thank you Taylor for your Support and Guidance !!
Sincerely , Tom from Oxford
Tom Dunn
Taylor from Rocket Mortgage was fantastic to work with… Friendly, Honest and Professional… Always guiding me on my tasks… and the Rocket process was fast… We closed in three weeks !!
A Very Big “Thank You” to Taylor for her support… Sincerely, Tom from Oxford
Jamie Gilbert
Joshua was very helpful, in the beginning. However, he would not return any of my wife's emails or messages and he treated me like an inconvenience when I would finally get a hold of him, to get those answer's to our questions. My wife is the one who started this process, not me. Came across as misogynistic. I am only giving 2 stars because of his help when we FIRST applied. If this was to rate ...Joshua was very helpful, in the beginning. However, he would not return any of my wife's emails or messages and he treated me like an inconvenience when I would finally get a hold of him, to get those answer's to our questions. My wife is the one who started this process, not me. Came across as misogynistic. I am only giving 2 stars because of his help when we FIRST applied. If this was to rate him on the middle and end, he would get zero stars. But we are closed now, so all good.Read MoreRead Less
Joshua Kaser
Reply from Joshua Kaser:

Dear Billy and Jamie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can ...Dear Billy and Jamie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Ginger Robichaux
Eric was an absolute pleasure to work with. Easy to work around our crazy work schedules.