Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Kay Mossberger
Matt was a great help and got me a better loan than I thought I would be able to get. I would definitely work with him again.
Jennifer Brocker
Phillip was friendly, confident and knowledgeable. He walked me through our options and provided benefits/differences to each. His follow up was great as well. He seems to really love what he's doing and it shows.
Donald Page
Alec was the best he help me when I had a problem very patient understood me when I told him that I was no good with computers he guided me right along has the best team they were helpful
Eris Sommer-Watson
A+++ customer service; super helpful with everything; explains everything; get's back to you right away
Ann Messman Wesley
David offered exceptional service! He was pleasant to talk with and was able to answer all our questions. Starting our refinancing was a breeze thanks to David!
Sylvia Nabhan
Chase was very informative during the entire process. She was very responsive when I had a question and replied promptly via text. She made the entire process very easy and stress-free.
Dorothy Graham
Even though my terms were discussed with Mirza, he did not make sure that the documentation was filled out properly. Ultimately, he had to go back and re-do the documents.
Mirza Sabic
Reply from Mirza Sabic:

Dear Dorothy,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through ...Dear Dorothy,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

Griselda Alvarado
Quick action in the whole process with professionalism and knowledge. And taking his time to explained everything step from beginning to end.
Rita N Johnie Raney
Jorge was very knowledgeable and awesome to work with, very pleased with his performance.
Flow Tejada
Zach was extremely attentive, patient and supportive throughout our process. I had attempted to refinance twice in the past year and experienced a number of hurdles; he was able to provide us with options we had no idea existed. We are incredibly grateful and feel lucky to have found someone so diligent, smart and committed to helping customers meet their goals. Thank you sooooo very much Zach!