Working with this young man made my day, and every day since then just wonderful!.. First of all he is very professional but with a kindness and warmth in his voice , you feel at ease immediately. I was told previously there really wasn't much that could be done to benefit my needs. So that is how our conversation started. However after he asked a few questions and gave me some different ...Working with this young man made my day, and every day since then just wonderful!.. First of all he is very professional but with a kindness and warmth in his voice , you feel at ease immediately. I was told previously there really wasn't much that could be done to benefit my needs. So that is how our conversation started. However after he asked a few questions and gave me some different scenarios I realized I was dealing with someone who understood and wanted to help. The biggest surprise came when only after a week he called with an amazing solution and I think I made him a little nervous when I couldn't talk. I was so overwhelmed and unsure that what he said could really be done for me. Yet he made it sound so simple and that this is what he does to help people. I have told many others about him and my refi experience. And will definitely be in touch with him should the need arise again in the future. I truly cannot thank him enough!Read MoreRead Less
Alisia Parrett Naatz
Alisia Parrett Naatz
551
Love Ryan! If you get a chance to work with him, you are lucky! He was kind, professional, and quick for our refinance! Thanks Ryan for going above and beyond.
Kathleen van Wieringen
Kathleen van Wieringen
551
Troy was excellent in his follow up. Any time I had a question, he immediately got back to me. He was very thorough in his explanations which allowed me to close my refinance in 2 1/2 weeks and as a self employed business owner. I was very impressed and pleased with every aspect of my experience. Thank you Troy and Rocket Mtg.
Cindy Keating
Cindy Keating
551
James is a great agent to work with. He is knowledgeable and makes a complicated process very easy!! Best of all, he's very personable, easy to talk with, available by a varierty of means, and is able to answer all your questions!
Stephanie Murnen Willoughby
Stephanie Murnen Willoughby
551
Mark was incredibly responsive and easy to work with. He understood our needs and was very prompt with turnaround. He made sure we understood our options and got the best rate/payment plan for us and even helped us on a Sunday when we needed some documentation for an offer. I will definitely recommend Mark and the RocketMortgage team to my friends!
Emily Joiner
Emily Joiner
551
Jill was amazing from start to finish! She took her time explaining, and even stayed late on a Friday to help me! She responded quickly to any email questions we had, and always seemed happy to help! I can not recommend Jill enough!
Felicita Casanova
Felicita Casanova
551
Chris has always been the most intelligent, professional and remarkable banker!! I have been associated with him for many years and he has always helped me to handle my finances in a very efficient way. I can only wish him the very best and bright future!! he deserves it!! and works very hard for his customers. Happy Holidays!! Felicita Casanova
Raymond Faded
Raymond Faded
551
Jill was amazing! From the first conversation until we closed, she was extremely helpful every step of the way. Once we agreed on our preferences, everything was finished in less than 2 weeks and the process was extremely simple. Thank you Jill for the amazing customer service and your 15+ years of knowledge!! We wouldn't have wanted to complete this process with anyone else. You're the best Jill!
Bonnie Netemeyer
Bonnie Netemeyer
551
Johnathan I really appreciate all of the time it took for you to work with me on this project. You were very good on helping me through this process and had very good people working with you. Thank you.
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