Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Adrian Huerta
Nate was exceptional and well informed. He assisted me throughout the entire process and answered all my questions thoroughly. Absolutely well deserved five star review.
Janice Brewer
Slow about getting the money into my bank account.
Forest Walldorf
Reply from Forest Walldorf:

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have provided better expectations regarding the disbursement process. I will keep your feedback in mind, moving forward, to ensure I’m providing my clients with better understanding of the process. Please know that I am here if you have any questions in the future.

Toni Holcomb
Michael was so nice he walked us through the process of our loan,very helpfull, and very patient with us. Thank you Michael!
Chuck Hookham
This is a terrible experience I dealt with so many disorganized people at least 15 to 20 people just for a refinance. Nobody ever knew what another person was doing and you never speak to the same person would never recommend this company and I’m in the real estate business.
Andrii Pyhyk
Reply from Andrii Pyhyk:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Michael Woods
We really enjoyed working with Angelo on our purchase. He was very knowledgeable about the process and helped us with many decision points along the way. He also got us to closing quickly. I would highly recommend recommend Angelo.
Alex Kitchen
Jeff was incredible to work with! He helped us connect with the right people to adjust things to improve our credit score and worked hard to help us secure our refinance! He is personable, relatable, and compassionate!
Tammy Wertz
Working with Poppi Luna was an outstanding experience from start to finish. She brings a rare combination of deep credit knowledge, patience, and genuine care for her clients. Poppi explains everything clearly, stays on top of every detail, and gives practical steps that actually move your credit in the right direction.

Her guidance made the entire process feel easy and stress-free, and the results...Working with Poppi Luna was an outstanding experience from start to finish. She brings a rare combination of deep credit knowledge, patience, and genuine care for her clients. Poppi explains everything clearly, stays on top of every detail, and gives practical steps that actually move your credit in the right direction.

Her guidance made the entire process feel easy and stress-free, and the results spoke for themselves — Poppi delivers real improvements and real confidence. She’s professional, encouraging, and truly invested in your success.

If you need credit support to qualify for a home loan, Poppi is absolutely the person you want in your corner. Highly recommend!Read MoreRead Less
Rampage Stevens
Sam was nothing short of Amazing! Always on top of the deadlines throughout the process, ensuring everything was timely. Additionally, Sam was so committed ... that he sacrificed his own personal time. I could call or text at just about anytime of day. Thanks Sam!!
Ralph Justice
Very professional. Very knowledgable. Will help any way he can. Recommend 100%. Above and beyond!!
David Hamilton
Working with Terry was terrific. Great with communication on status of each step, asked for documentation but minimized the asks to the extent he could. Great common sense approach.