Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Beth Williams
Jill made the whole process of refinancing my home a breeze! She easily and readily explained all of the steps involved. Jill also responded to my emails even when she was on vacation, which shows her dedication to "client satisfaction". She was highly recommended to me, by a close friend, who was impressed by her friendly nature and professionalism. I completely agree with their assessment of...Jill made the whole process of refinancing my home a breeze! She easily and readily explained all of the steps involved. Jill also responded to my emails even when she was on vacation, which shows her dedication to "client satisfaction". She was highly recommended to me, by a close friend, who was impressed by her friendly nature and professionalism. I completely agree with their assessment of her. Much thanks Jill! 👍🏼👏🏼Read MoreRead Less
Ronald Holmes
From the beginning of the proccess to closing, Chris was very helpful and informative. He called frequently to ask if I had any questions or concerns about anything. Great person to work with.
Dawn Chamberlain
She was wonderful. Everything was done quickly and easily. She went though every line on the mortgage to make sure I understood.
Ben McGee
Great guy! Really showed us the spirit of Rocket Mortgage! Simple and fast service!
Randy Pierce
Very friendly, available and knowledgeable. I would recommend working with Cody to anyone looking to get a loan!
Sherif Fayez
Submitted all my papers and documents with mike, got a pre approval and submitted an offer on a house, offer got accepted and paid for inspection and 1500 deposit on the house. Just to go to underwriting and get denied. If Mohamed (mike) did his job correctly, I won’t go thru all this and get denied. His job is basically make sure he doesn’t send you to underwriting if you are not qualified. My ...Submitted all my papers and documents with mike, got a pre approval and submitted an offer on a house, offer got accepted and paid for inspection and 1500 deposit on the house. Just to go to underwriting and get denied. If Mohamed (mike) did his job correctly, I won’t go thru all this and get denied. His job is basically make sure he doesn’t send you to underwriting if you are not qualified. My advise is to stay away from mike and rocket since mike can waste your time. Mike is usually nice when you in the process with him. He will ignore you after.Read MoreRead Less
Mike Saad
Reply from Mike Saad:

Dear Sherif,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and ...Dear Sherif,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.Read MoreRead Less

Michelle Kollander
Gordon is very helpful and knowledgeable as it relates to providing the best options that best meet your financial needs. He went above and beyond and we would highly recommend him to anyone looking to refinance. Thanks, Gordon!
Ron Beagles
she was very thorough and understanding of my contion both finically and physically. Great [arter fpor sure
Jason Epperson
It took me awhile to find the right home, but Frank was always available when I needed him.
Jason Kollander
Gordon was amazing during the refinance process especially since our situation wasn't straightforward. We already had one construction project ongoing when we decided to refinance which caused some complications with the appraisal and refinance moving forward. Gordon was with us every step of the way and to be honest, we could not have asked for a better mortgage officer helping us out. Highly ...Gordon was amazing during the refinance process especially since our situation wasn't straightforward. We already had one construction project ongoing when we decided to refinance which caused some complications with the appraisal and refinance moving forward. Gordon was with us every step of the way and to be honest, we could not have asked for a better mortgage officer helping us out. Highly recommend!Read MoreRead Less