Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bill Burd
He was on top of everything and keep me in the loop on want was going on for my loan process
Jim Kloepfer
Kellen was outstanding and always available!
Donald St George
I feel that Mahdi was very helpful and efficient in helping my wife and I with the process of refinancing. I would highly recommend Mahdi for anybody needing assistance with their mortgage needs.
Rasha Saleem
Gregory was nice, courteous, very responsive and knowledgeable.
Frank Davis
Response, helpful, delivered as promised?
Dennis Carpenter
Our experience working with Ryan was excellent. He was very helpful and walked us through everything.
Jennifer Watts Eckhardt
Kyle made the refinancing process very easy to navigate. Kyle thoroughly explained the process and was always available to answer any questions we had. The entire process was done in less time than we were anticipating.
Claire Holderman
Michael was very helpful throughout the process. He responded right away to any questions we had and helped us get everything done as quickly as possible.
Samantha Graves
Jacob was not only extremely timely with his responses, but helped me navigate my options during a very turbulent period of change in my life. I have been recommending Rocket Mortgage as a result to everyone. Very no-nonsense process and Jacob was professional and honest. Very happy with our experience.
Kyle Penrod
I feel like my questions about the interest rate and wether this was the best loan for me where ignored so they could get it closed and be done.
Tyler Pask
Reply from Tyler Pask:

Dear Kyle,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the ...
Dear Kyle,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.
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