Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

John Bowles
Dena worked relentlessly to get the materials together to get our loan to the next level. She did a fantastic job each time we talked and let us know what was needed at each step. We are an older couple and her patients was outstanding.
Bob Brookover
Sarah is very helpful and result oriented
Susan Frietz
Mario was fantastic. He really helped me with my refinance. He not only just helped me refinance but also came up with solutions I would not have thought of to help me make some good financial decisions. I was really new to this and whenever I had questions, he would always respond quickly. It was amazing to be able to close in a little over a week! The whole process was quick and so much ...Mario was fantastic. He really helped me with my refinance. He not only just helped me refinance but also came up with solutions I would not have thought of to help me make some good financial decisions. I was really new to this and whenever I had questions, he would always respond quickly. It was amazing to be able to close in a little over a week! The whole process was quick and so much easier than I would have ever imagined. Thanks Mario.Read MoreRead Less
Katie Tullio
John was amazing to work with! He made the whole process easy and communicated so well with us. He was a huge help and we enjoyed working with him!
Caitlyn Johnson
Klye was amazing to work with. We worked with him when we started the buying process. Now we worked with him with refinancing our house. Definitely talk to him if you are looking at buying
Gerardo Garcia
This was an individual who made a lot of promises and virtually brought the stars down in his statements. I believed what he stated and ended up wasting my time, hopes, and a good opportunity. "Not everything that shines is gold"...
Matt Wright
Reply from Matt Wright:

Dear Gerardo,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Gerardo,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I see you spoke with our Client Relations team to discuss your concerns further. Please know I am here for you in the future if you have any additional concerns.Read MoreRead Less

Yucel Yilmaz
In short, my experience with Cass and Rocket Mortgage was wonderful and crazy fast. Excellent communication, every question and concern I had was answered and addressed promptly. Whole process was smooth and easy with no headache or issues. Thanks again for everything.
Kyle Dehn
Jon made my refinance process so easy. I let him know I had a couple concerns, he was knowledgeable and put my mind at ease then proceeded to show me just how easy it was. Besides he does all the work anyways. I highly reccomend Jon as he was friendly, personable and most of all professional. His knowledge of the process is 100%. Thank you Jon.
James Turner
Cass was divine; a total God send! He was very professional, polite, and courteous. Cass is extremely knowledgeable and knows his business very well. He made the process quite simple. when researching certain items, his response time was seamless. Rocket Mortgage is blessed to have him aboard!
James Turner
Inaam Bazzi
Rosie is a vey helpful and knowledgeable. She goes out of her way to help and I recommend her to all our family and fri