Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Whit Compton
Josh was very knowledgeable assisting my parents with their loan. Took his time explaining everything and was very patient with their questions. Very friendly. Wonderful experience!
Emily Gorton
Andrew went above and beyond to answer our questions and help us work through any questions or kinks along the way. Thanks Andrew!
Greg Winzentsen
Alex was easy to work with. He explained everything in a way that made sense to me. It was a quick and painless procedure working with him.
T Songstad
Working with Ben was a breeze! He was very patient while working with me to accommodate for my busy schedule and would answer the phone and answer all questions I had thoroughly. I was very pleased with the service he provided. If I could give 6 stars I would.
Arthur Tellez
I received very responsive service from Michael Calhoun. Any question I had Michael was on it.
Cenen Flores
Michelle very professional the way she handle processing the loan. when you call her she answer right away.
Clint Albers
Isaiah was excellent to work with and made the process a breeze. He was always available for questions and was amazing - Rocket is lucky to have him on their team!
Brian Bedrick
Paul was personally very helpful. The Rocket Mortgage team and process was very frustrating. There were multiple assistants and case managers, and none of them were proactive in preventing issues or effective in solving issues.
Paul Addison
Reply from Paul Addison:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Waldermar Ortiz-Vazquez
Nor has been an amazing to partner! I would highly recommend Moe for his professionalism and customer first mindset.
Ness
Working with Kenton as our loan originator was an exceptional experience. We were thoroughly impressed by his unwavering professionalism, extensive knowledge of the lending process, and dedicated approach to ensuring our needs were met with precision and care. Kenton is the expert you need to handle your loan at Rocket Mortgage! Thank you, Kenton.