Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sandie French
Terry was very good in helping me through the process of getting my paper work in to refinance my house. He was very pleasant as well as professional. Answered all the questions I asked and checked with me to see how I was doing and did I have any other questions. I would definitely recommend him to others.
Terry, thank you for all your help
Stacey Cirillo
Responsive and quick - great process
Kerry Hohlt
Gerald was very helpful in guiding us and answering our questions. Thank you!
Mary Germain
Rob was a pleasure to work with. He was knowledgeable , personable and efficient. He directed me through the initial application process, and gave me an excellent "heads up"about some of the data that I would have to submit, so that I could prepare the documents to be uploaded. He expedited the process, and was always accessible if I had any questions. You - and your clients - are fortunate to...Rob was a pleasure to work with. He was knowledgeable , personable and efficient. He directed me through the initial application process, and gave me an excellent "heads up"about some of the data that I would have to submit, so that I could prepare the documents to be uploaded. He expedited the process, and was always accessible if I had any questions. You - and your clients - are fortunate to have such a highly skilled professional on your staff. As a Professor Emeritus, I would give Rob an A+! Mary GermainRead MoreRead Less
Shelly Adams Gilbert
With interest rates so low, I knew it was time to look at refinancing. Erik listened to our needs. He exceeded our expectations. We consolidated debt, and will be paying off the house sooner than if we had not refinanced.
Sarah Tamminen
Tito was tremendous from start to finish. He’s super easy to communicate with, and always available when I needed him! He answered all of my silly questions as I was so clueless to start and he was absolutely the best to work with. Hands down 100% the best.
Andrew Callahan
Ryan has done a horrible job since taking over from Mitchell Ayres who has done everything beyond my expectations to help me out even after I got transferred to Ryan. i would not recommend Ryan to anyone because he hasn't called me except one time during this whole process and that was only to introduce himself. i would give Mitchell Ayres 10 stars if I could he is fantastic.
Ryan Renner
Reply from Ryan Renner:

Mr. Callahan,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Mr. Callahan,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through the loan process. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Anne Adelson
Rosie was an excellent partner in my mortgage refinance! She was super helpful in explaining everything and making the process go smoothly for me. Rosie was very responsive and got back to me super fast whenever I had a question or concern. I felt like she “got” me and understood my needs and priorities, and figured out solutions to help me reach my goals. This refi could not have gone better ...Rosie was an excellent partner in my mortgage refinance! She was super helpful in explaining everything and making the process go smoothly for me. Rosie was very responsive and got back to me super fast whenever I had a question or concern. I felt like she “got” me and understood my needs and priorities, and figured out solutions to help me reach my goals. This refi could not have gone better because Rosie was there for me!Read MoreRead Less
다인 전
JUST CLOSED on the 15th of July,2021!! It was my first time going through this long process (it felt so long for me haha) and Mike was so helpful and patient with my every other day inquiries. Thank you so much !!!
Curt Daniels
Matt was a pleasure working with on our recent loan closing. He was very knowledgable of the closing process and made the overall experience a breeze!!