Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jeff Coheley
Marc gave me a follow up call after I submitted my application. I was hesitant about terms and fees but after Marc called and updated my information and gave me the best deal possible I moved forward with my application. After submitting my application Marc followed up with a phone call every day until my loan was closed . Hard working people like Marc make a loan simple and you can count on him ...Marc gave me a follow up call after I submitted my application. I was hesitant about terms and fees but after Marc called and updated my information and gave me the best deal possible I moved forward with my application. After submitting my application Marc followed up with a phone call every day until my loan was closed . Hard working people like Marc make a loan simple and you can count on him if you need anything.Read MoreRead Less
Michelle Baumgarten
Patrick was always ready to help and easy to work with. Highly recommend.
Grace Macalino
Sam was extremely helpful, kind, and efficient in the whole process! He was extremely knowledgeable and kept our wants and needs front of mind while we went through the entire loan process. We’ve already recommended him to two of our friends who are closing soon too because the experience was so great and easy.
James Heit
Amber was incredibly helpful and always quick to get back to any question I had. She made the home buying experience simple and quick!
Yvonne McLaughlin
We were told payment would be $63.00 lower a month, but it is not! The payment did not change. There was supposed to be no cash to close, wrong had to wait to have documents changed. A lot of miscommunication through the whole process.
Dan Williams
Reply from Dan Williams:

Hi Yvonne,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Hi Yvonne,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Ernest Black
Super great Service. Thank you Chris.
Lovingme Brittany
Graham was very helpful. Especially with doing everything he can to help get the right price to fit my needs. I appreciate all the help! First home buyer and property owner. I was searching and was able to get what I needed. Worth the wait and patience! Thank you again
Bob Killewald
Andrew treated me like his dad
Francisca Traverso
Jeremy, was very professional and respectful, he valued your time and worked to keeping things running smoothly.
Tracy McLain
Dany was incredibly helpful from start to finish on our refinance. He was very professional and not pushy like so many mortgage brokers can be. He offered us many options and let us decide what worked better for our financial future. We would definitely recommend!!