Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Robert Stevens
Worked with JD Meyer at Rocket Mortgage for my refinance. First class experience. He is professional, knowledgeable, responsive, and patient with questions. Highly recommend JD if you are buying or refinancing your home. His support team is equally as good. I closed a refi loan in two weeks.
Heather Jones
Made this process extremely easy and quick.
Jan Safran
Rockey was very professional, friendly, and knowledgeable. The rates were as good or better than the other financial institutes and the process through the online portal with Rocket Mortgage was easy and completed in a timely manner. I will definitely recommend Rockey and Rocket Mortgage to friends and family.
Becky Borry
Our experience with Chris was wonderful, we can't say enough good things about how patient he was with us sometimes on a daily basis. It was an easy and timely process from start to finish.
Vera de Vogel
Britten made this process so easy and efficient. He maintain communication throughout the entire process l, promptly responded to all my questions. Working with Britten and Rocket Mortgage was an excellent experience. I really can’t say enough good things about how easy and well handled my closing was.
Jonathan Squire
Was working with a different agent (Chase) and asked for a few days to review and debate my options. Matt, whom I had never worked with, called me the next day and became irritate when I told him that I was taking a few days to review and I did not appreciate being called out of the blue when I had already expressed my wishes. I felt that he actually became angry with me when I repeatedly declined...Was working with a different agent (Chase) and asked for a few days to review and debate my options. Matt, whom I had never worked with, called me the next day and became irritate when I told him that I was taking a few days to review and I did not appreciate being called out of the blue when I had already expressed my wishes. I felt that he actually became angry with me when I repeatedly declined to hear his sales pitch (I assume trying to help Chase close the deal?). I finally had to cut him off, getting a bit short myself, and demanded I be placed on a Do Not Call list and to remove my refi application from Rocket Mortgage.Read MoreRead Less
Matt Bollitier
Reply from Matt Bollitier:

Dear Jonathan,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn ...Dear Jonathan,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Kris Kav
Larry was recommended to me by a friend. From the first conversation to the final approval I felt Larry was providing expert advise and support which provided me with all the info needed to make the best decision for my financial needs. Larry was very professional, extremely knowledgeable and helpful. I would recommend Mr. Washington to everyone (I would give 6 stars if possible).
Shirley Shaw
She was very nice to work with. Efficient and professional to work with. Gave me complete info.
Todd Houser
I'll go back to Tom anytime I need a mortgage, and refer everyone I know that needs a mortgage. Very knowledgeable, efficient, and went to great length to find the best way to minimize the docs we needed to provide and the work on our end, and get our loan closed efficiently and unbelievably quickly. Communication was top notch, just a super experience.
Justin Ebbs
This was the most painless experience I have ever had. I was dreading the paperwork and all the red tape involved. She was extremely helpful and it went smoothly.