Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Courtney McKinley
Extremely helpful in communicating a strategy and keeping us updated throughout the process. We felt very confident in her advice and the way she explained it to us.
Chris Yates
Working with Derrick Staples at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From our very first conversation to the day we closed, Derrick demonstrated exceptional professionalism, knowledge, and dedication.

Buying a home can be stressful, but Derrick made the entire process feel simple and manageable. He took the time to explain every step, answered all of...Working with Derrick Staples at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From our very first conversation to the day we closed, Derrick demonstrated exceptional professionalism, knowledge, and dedication.

Buying a home can be stressful, but Derrick made the entire process feel simple and manageable. He took the time to explain every step, answered all of our questions promptly, and ensured we felt confident in every decision. His communication was outstanding—always available when we needed him and proactive in keeping us informed throughout the process.

What truly sets Derrick apart is his commitment to his clients. He genuinely cares about helping families achieve their dream of homeownership and works tirelessly to find the best solutions for their unique situation. His expertise, attention to detail, and customer-first approach made all the difference.

Thanks to Derrick and the Rocket Mortgage team, our home purchase was smooth, efficient, and far less stressful than we ever expected. I would highly recommend Derrick Staples to anyone looking for a knowledgeable, trustworthy, and hardworking home loan expert. He exceeded our expectations in every way and made our dream of homeownership a reality.

Thank you, Derrick, for your outstanding service and for helping us through one of the most important milestones of our lives!Read MoreRead Less
Kyle Glasscock
Rob did a great job communicating with us and keeping everything on track.
Joe White
She is like talking to an old friend, she's very informative, and understands our needs and was able to find the right loan to fit our budget, and made it easy from start to closing. Thank you, Mariah.
Stephen Sparenblek
Tamisha has helped us through several home mortgages. She is a five star loan person. She is professional, helpful, knowledgeable and a very nice person. Rocket Mortgage is very fortunate to have her working with them. Steve
Monica Alexander
John is awesome! He followed up with me, to make sure that I was still interested in pursuing the loan. He didn’t pester, but rather, laid out my options and explained how he could help me get to where I needed to be. He was right! The process was so smooth! Thanks, John!
William Allison
Natalia was excellent during the whole process. Due to my own circumstances, I had a need to delay the start of my home equity loan for a few months. Natalia followed up with me monthly to get status reports. When I was ready to begin, the process went smoothly and professionally.
Karen Schneider
Katlyn is very helpful, extremely efficient, and friendly. Would recommend her assistance to others looking to work with Rocket mortfage
Cassandra Pitts
Kassem was so patient and attentive as we worked through the loan process for well over six months, he was supportive answering questions and phone calls. He was able to explain things and ways I could understand. I would absolutely give him five stars and recommend him!!
DeLori Trice
Franco, was able to answer and clarify any questions I had throughout the process. However, I wasn't too please with the constant request of additional items (seemingly every few weeks), I was not expecting the process to take months and then once everything was finalize a whole additional week to receive electronic funds. I have worked with companies before that provide electronic deposit and ...Franco, was able to answer and clarify any questions I had throughout the process. However, I wasn't too please with the constant request of additional items (seemingly every few weeks), I was not expecting the process to take months and then once everything was finalize a whole additional week to receive electronic funds. I have worked with companies before that provide electronic deposit and have never had the experience of up to 5 business days to receive the funds especially when I was advised twice that the funds would be in my account next day after 3 days grace period once transactions are closed.Read MoreRead Less