Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mie Yves Louis
Thank you very much for all your helped.
Mesut Cayar
Orval was great, friendly, responsive and had the best rates! My experience with him was very postive.
Joe Delgado
He was very personable and understanding and helpful.
Jacky Carvajal
Maria was excellent with the whole process she made things go easy and fast. Thank you for the experience.
Murlene Watwood
Nick was professional and listened to my concerns.
Jean Morrow
I don't think i can give Heidi a high enough praise. She turned my frustration at refinancing into calm and ease. She has a wonderful personality and great knowledge. I had lots of questions even after writing down information and I would call or send an email and would get an immediate response which hadn't happened with a previous mortgage company. Heidi walked me through every stage of the ...I don't think i can give Heidi a high enough praise. She turned my frustration at refinancing into calm and ease. She has a wonderful personality and great knowledge. I had lots of questions even after writing down information and I would call or send an email and would get an immediate response which hadn't happened with a previous mortgage company. Heidi walked me through every stage of the mortgage, got me the information, told me where the paperwork was, emailed me a copy when I couldn't find the right form and made this loan easy. One smart loan officer. I recommend she gets a raise. Thank you for all your help.Read MoreRead Less
Nancy Fish
Alex was extremely helpful and knowledgeable while handling my payoff of my Rocket Mortgage and expediting the loan for my new home. He is a huge asset to Rocket Mortgage because of his knowledge of the process and helping me get through it.
Ellen Speckman-Randall
Ryan was wonderful. He was always there when I needed him and his response time and follow-up were exemplary.
Brooke Fletcher
This guy doesn’t even return calls. I have had the WORST experience with one of Brian’s employees and Brian doesn’t seem to care. Worst refinance experience of my life.
Brian Morian
Reply from Brian Morian:

Dear Brooke,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given...Dear Brooke,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Clarence Lewis
Mr displayed professionalism throughout the entire process! He will get the job done