Rachna was wonderful to work with throughout the home buying process. She is very knowledgable and was able to explain all of the fine details of the financing process to us in a way we could easily understand. She was incredibly responsive to questions and requests - at any time of day, questions both big and small.
She worked with us from the offer stage all the way through closing (along with ...Rachna was wonderful to work with throughout the home buying process. She is very knowledgable and was able to explain all of the fine details of the financing process to us in a way we could easily understand. She was incredibly responsive to questions and requests - at any time of day, questions both big and small.
She worked with us from the offer stage all the way through closing (along with the full rocket team) but really helped shepherd us to the finish line. She was upfront and transparent about the key financial information - mortgage rates/cash to close etc at all stages of the process.
Rachna was wonderful to work with, highly recommended!Read MoreRead Less
Michelle Wise
Michelle Wise
551
Tom made my Heloc loan very easy and doable. His communication during the couple of days it took was so helpful. He made it easy and to the point. Suggestions to help the loan be more beneficial. He was not pushy or salesman like. He took the info I gave him and made the loan happen. I was closing within a week.
Will Petersen
Will Petersen
551
Kyle made my refinance incredibly smooth from start to finish. From our very first conversation, he took the time to clearly walk me through every option—laying out the pros and cons so I could make the best decision for my situation. He was always available when I needed him, even working through Memorial Day weekend, which really speaks to his dedication. What truly stood out was how much he ...Kyle made my refinance incredibly smooth from start to finish. From our very first conversation, he took the time to clearly walk me through every option—laying out the pros and cons so I could make the best decision for my situation. He was always available when I needed him, even working through Memorial Day weekend, which really speaks to his dedication. What truly stood out was how much he cared about getting the best outcome for me. Through his efforts, I ended up with nearly $30,000 more than I originally expected—an amazing result I couldn’t have achieved without his expertise. Kyle was professional, responsive, and consistently quick to return calls and emails. At the same time, he approached everything with genuine understanding and zero judgment, which made the entire experience feel comfortable and stress-free. I’m incredibly grateful for his hard work and commitment. Overall, a fantastic experience—thank you, thank you, thank you Kyle!Read MoreRead Less
Tonya Skoda
Tonya Skoda
551
Merribeth was wonderful to work with! She was very responsive and always cool, calm and collected as I had a lot of questions! I would recommend her to anyone who's looking to purchase a home.
garikchara
garikchara
551
Great home buying experience!
Everything went smoothly, no surprises. We found a cozy house, and the seller's paperwork was in order. A special thanks to the mortgage specialist Marena she helped us get a loan approved quickly and with favorable terms, and we were completely stress-free. We moved in and are happy. I recommend not being afraid and contacting a competent mortgage specialist right ...Great home buying experience!
Everything went smoothly, no surprises. We found a cozy house, and the seller's paperwork was in order. A special thanks to the mortgage specialist Marena she helped us get a loan approved quickly and with favorable terms, and we were completely stress-free. We moved in and are happy. I recommend not being afraid and contacting a competent mortgage specialist right away!Read MoreRead Less
Joseph Fickenscher
Joseph Fickenscher
551
Adam got the ball rolling quickly, kept me very informed, and was very personable.
John Van Atta
John Van Atta
551
As a first time home buyer, Max and his team from Rocket were incredibly helpful, knowledgeable and professional all throughout the process. Max and Jessica were quick to answer any questions I had and they were able to find savings for me buying my condo. I absolutely recommend!
Budong
Budong
551
Hello, it is pretty rare for me to write or recommend products and services unless they are out of the ordinary or need to be mentioned for outstanding services, and genuinely go above and beyond to assist with our loan.
Hi Jose Fuentes - you are awesome! And thank you for your help. You were very dedicated to assisting, clear/precise, late at night or weekends, you were out there for us if we had ...Hello, it is pretty rare for me to write or recommend products and services unless they are out of the ordinary or need to be mentioned for outstanding services, and genuinely go above and beyond to assist with our loan.
Hi Jose Fuentes - you are awesome! And thank you for your help. You were very dedicated to assisting, clear/precise, late at night or weekends, you were out there for us if we had any questions and provided responses quickly. All processes took less than a month.
Again, Thank You, Jose and the Rocket Mortgage Team!
P/S - Our mortgage is also with Rocket Mortgage since last year - moved from another lender.Read MoreRead Less
Dior-Ashton Teodosio
Dior-Ashton Teodosio
551
I cannot say enough great things about Rita from Rocket Mortgage. From the very beginning, he provided exceptional service and made what can often be a stressful and overwhelming process feel simple and manageable. My relatives recently worked with Rita, and they were incredibly impressed by his professionalism, expertise, and genuine commitment to helping them achieve their goals. Throughout the ...I cannot say enough great things about Rita from Rocket Mortgage. From the very beginning, he provided exceptional service and made what can often be a stressful and overwhelming process feel simple and manageable. My relatives recently worked with Rita, and they were incredibly impressed by his professionalism, expertise, and genuine commitment to helping them achieve their goals. Throughout the entire process, Rita was patient, knowledgeable, and always available to answer questions. He took the time to explain every step in clear, easy-to-understand terms, ensuring my relatives felt informed and comfortable with each decision. His communication was outstanding—he kept them updated regularly, responded promptly to calls and emails, and proactively addressed any concerns before they became issues. What truly stood out was Rita's dedication to providing personalized service. He treated my relatives with kindness and respect, taking the time to understand their unique situation and helping them find the best options available. His attention to detail, organization, and ability to navigate the complexities of the mortgage process made everything move smoothly and efficiently. Thanks to Rita's hard work and guidance, my relatives were able to complete the process with confidence and peace of mind. It was clear throughout the experience that he genuinely cared about their success and was willing to go above and beyond to ensure a positive outcome. If you are looking for someone who is trustworthy, knowledgeable, responsive, and truly invested in helping his clients, I highly recommend Rita from Rocket Mortgage. His outstanding customer service and commitment to excellence made a lasting impression on our family, and we are incredibly grateful for all of his assistance. Thank you, Rita, for making this a positive and stress-free experience.Read MoreRead Less
jama Phillips
jama Phillips
551
Megan was excellent! We had a 28 day period from application to closing and she had me ready for closing a & days early! Great communication, great follow through, very knowledgeable, expert in her field! I will use Megan for all future home mortgages!!!
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