Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Erika Maciel
Very responsive and always available when needed!
Lambros Flouras
Nadine was polite, professional, very experienced. She made me feel at ease during this difficult time in my life. I highly recommend her. She is truly an asset to her company.
Ed Hall
Jill was awesome to work with. She answered every question I had and made this entire process seamless. Very clear with all her information and very fast to respond to my questions. Would definitely recommend Jill!
Kristi Gendreau
Jd was GREAT! He was extremely knowledgeable and helpful throughout the entire process. I would highly recommend him and Rocket Mortgage to anyone wishing to refinance their home.
Kerry Troup
Mariana tried to sell me a refinance package for a property that WAS ALREADY PAID OFF. She did not even know what property she was refinancing. Unprofessional and Unacceptable.
Mariana Benitez
Reply from Mariana Benitez:

Dear Kerry,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals and I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for ...Dear Kerry,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals and I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Adam Corbett
Frank has been great to work with. He's personable, knowledgeable, and shows an eagerness to help the people he works with find the best options.
Jim Johns
I have worked with many mortgage bankers and Jill Patel was probably the most professional and knowledgeable one to date. She kept me apprised of everything that was happening and made the entire process a breeze. When I emailed or called she responded quickly and with the information I requested.
I will definitely refer my friends and family to her, knowing they will be well taken care of.
Linda Sinibaldi
Excellent communication, very helpful with providing options for my financial situation. Extremely easy process.
Robert Ballinger
Such an easy process I’m still shocked how fast my refinance of my mortgage was.
Duane Puckett
Natisha is friendly, knowledgeable, and responsive. We had a great experience.