Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sebastian Neaga
Exemplary level of knowledge of product and services offered by Rocket Mortgage and tailoring those to the customers' needs. Looked to be pre-approved for a joint mortgage, and not only that process was made seamless by her expertise, but I also benefited for a refinancing on my current mortgage that saved a significant amount of money in the long run.
Rodney Allen Rocket Pro User
Rachel is great to work with. Very knowledgeable and pr
Melissa Gelbhar
Darr was extremely helpful and knowledgeable. He made the whole experience super easy.
Andy Sam
Darr did a great job. I appreciate his attention to details.
Vanessa Kruse
Roberto was friendly and extremely helpful. He followed up timely and was a pleasure to work with.
Carla Hodges
Bob was so easy to work with! In just a few conversations and emails Bob was able to process our loan with no hassle at all. Everything came together just as he had said it would in a very short time frame. He made a task I was dreading very easy! I highly recommend Bob to anyone looking to refinance!
Sean Drew
Bill sounded nice on the phone but unfortunately he wasn't willing to work with me to get a mortgage estimate.
Bill Eldirani
Reply from Bill Eldirani:

Dear Sean,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Sean,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that our Client Relations team tried contacting you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Jay McVee
James is simply the best! I would recommend him to anyone.
Wendy Hardcastle
Cody made the process quick and painless!! Thank you Cody!!
Jim Mullan
Mr. Olivares saved the deal, when the numbers were in error he was able to straighten it out. I was ready to walk way and go local however Mr. Olivares was able to straighten it out. I appreciate his effort, professionalism and follow up to help me resolve any issues.