Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Saraswati Tiwari
I’m very grateful for the help I received. Darr was very responsive, answered all my questions quickly, and worked hard to help lower my interest rate. The process was smooth and professional from start to finish. I would definitely recommend him to anyone looking for great service.
Martin Guillette
As much as I what to write a good review about Catherine, I can't. She was very helpful but was never able to provide a consistent loan disclosure, the interest rate bounced around every day and she asked for the same information more than once. The blame was the IT department which is likely valid, but you can't always deflect the blame, sometimes you have to accept your responsibility
Catherine Romero
Reply from Catherine Romero:

Dear Martin,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better ...Dear Martin,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted through any changes that took place, and or provided you with a better experience. Please know I will be available if given the opportunity in the future to re earn your trustRead MoreRead Less

Leah Guillermo
Miguel Rocks! We was patient, thorough, knowledgeable and worked with me through lots of revisions. Thanks again Miguel. You are a remarkable professional.
Latricia Wilder
I recently refinanced with Kyle and he was amazing. Answered all my questions and took the time to explain everything to me in a way that not only made sense, made me feel like he truly cared about me and my business.
Roseanne Martin
Another quick and successful closing with Thomas! He made this one especially painless and smooth…it’s ridiculously easy. I wish all big things in life were this efficient. Thank you Rocket team!
Tiffany Sims
Stephanie worked with us every step of the way being first time home buyers we were very new to everything but she made it very easy now we have closed on our new thank you Stephanie for all your help and great communication five ⭐️⭐️⭐️⭐️⭐️
Kelli Smythe
Everything went well and very smooth. Enrique walked me through the signing process and was able to get everything done in a month. Thank you so much for your assistance. I would recommend Enrique and Rocket Mortgage to everyone.
William Fabbri
Josh was a pleasure to work with. He is exceptionally prompt, straightforward and responsive. He provided advice on finance options specific to our situation and kept in touch throughout the Rocket approval process. I strongly recommend this loan officer, and Rocket, to any potential customer.
Sharon Walton
I cannot say enough about how grateful I am for Aaron’s support during my home-buying journey. I reached out to him in a complete panic after being denied by another lender. It was late in the evening, and despite that, Aaron took the time to listen carefully to my situation, reassure me, and explain what my options were.

By the very next day, he had me completely back on track for closing on my ...I cannot say enough about how grateful I am for Aaron’s support during my home-buying journey. I reached out to him in a complete panic after being denied by another lender. It was late in the evening, and despite that, Aaron took the time to listen carefully to my situation, reassure me, and explain what my options were.

By the very next day, he had me completely back on track for closing on my home.

Aaron remained positive, patient, and incredibly informative throughout the entire process. His calm demeanor and deep knowledge made a stressful situation feel manageable. He was truly a pleasure to work with—kind, professional, and genuinely committed to helping me succeed.

Because of Aaron, what felt impossible became smooth and easy. I’m so thankful for his dedication and expertise. Highly recommend working with him!Read MoreRead Less
Stephen Rhinehart
Payton was extremely knowledgeable with our situation and needs. She got us what we needed in a very timely manner. She was so helpful and got us everything we needed. And she was excellent to work with, worth all 5 stars.