Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Leanne Conway
Courtney was so helpful and attentive to all of our questions and concerns. She went the extra mile in explaining (and re-explaining) everything to make sure we felt confident in our decision to refinance.
Emily Drake
Kevin has been so incredibly helpful throughout the entire process. He went above and beyond to help me find answers to questions even well after my closing. I highly recommend him!
Drew Swafford
The whole process was super easy!
Richard Kitchen
Tyler was talking to me, had my info and when I asked what the APR was, he dropped me cold. Didn’t say goodby. Nothing. I sent emails as well. No reply. Avoid. I have excellent credit, over 800 so it wasn’t because I couldn’t get a loan. Avoid.
Tyler Green
Reply from Tyler Green:

Dear Richard,

Thank you for your review. As a Licensed Expert, it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have been more responsive. Please let me know if there is anything I can do for you in the future. It will be my pleasure to ...Dear Richard,

Thank you for your review. As a Licensed Expert, it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have been more responsive. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Lucie Rodriguez
He was very great and helpful when it came to fixing my credit. My score went up to were it needed to be within a month!
Leslie Ward
Excellent customer service. Easiest, quickest refi ever! Thank you.
Tony LC
Courtney was awesome to work with. Very personable, attentive, and knowledgeable. Easy to work with and always very customer service oriented. Made the entire refinance experience painless and effortless.
Wanda Robinson
Paula Zombra was absolutely amazing throughout our refinancing process. She was very friendly and patient as she guided us through our refinancing. We did not feel rushed or pressured but had a few good laughs and I completed each requirement. Thank you Paula!!
Junior Ochoa
GREAT COSTUMER SERVICE*************
Justin Lynch
Excellent customer service. Outstanding. Went above and beyond to help us close the loan