Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Janet Schwarzbart
Mike was awesome. He looked at multiple refi options and explained each completely to help us determine what made the best sense for us.
Susan Dubofsky
Sam was very responsive and helpful through the whole refinanc
Marty Mills
Chad was very helpful thru the process of refinance. He was always quick to respond to voice messages and texts. Since the process took a lot longer than expected due to COVID and lack of resources, Chad kept us informed every step of the way. Thanks again for your help Chad! Best regards, Martin Mills
Rajesh Rao
The overall experience was very smooth. Jill was fantastic throughout the process. We were lucky to have her assigned to us. She is the best!
Linda Homme
My husband and I haven't had a mortgage loan for quite some time. I was not looking forward to going through all the hoops that a mortgage requires. I was pleasantly surprised when I first talked with Zach regarding a loan approval. He was very reassuring and so great to work with. We received loan approval quickly. The house hunting process began. When we found a house the process was ...My husband and I haven't had a mortgage loan for quite some time. I was not looking forward to going through all the hoops that a mortgage requires. I was pleasantly surprised when I first talked with Zach regarding a loan approval. He was very reassuring and so great to work with. We received loan approval quickly. The house hunting process began. When we found a house the process was quickly put into play. I received updates on my rocket account and followed through with all that was requested (Zach had told me that was an important part of the process). If I had a crisis in the house search, I would call and Zach responded at once, no waiting for more approvals from committees. Zach was professional, knowledgeable, kind and always courteous. Having a good loan officer handle the loan application is so important and I feel Zachary is that kind of loan officer.Read MoreRead Less
Neal Daniels
Loan went smooth. Very responsive.
Debra Hardy
Elizabeth did a fantastic job helping us with our refinance. Questions were answered quickly and we were very pleased.
Tim Walker
Harrison is very attentive and seems to know the business very well. He made this refi a breeze. He is easy to talk to and very friendly.
Sarah Stout
Jeremy and Luana were great! They were thorough, friendly, and responsive.
Noel Sloan
I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, tears on my face, and all my hope lost, he reassured me that everything would be alright and that he would be with me through the entire process, every step of the way. Phillip was not only there every ...I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, tears on my face, and all my hope lost, he reassured me that everything would be alright and that he would be with me through the entire process, every step of the way. Phillip was not only there every single step of the way, he went WAY above and beyond what his job required. He literally worked around the clock to help me get my refinance. I have never been through a more streamlined and simple process. Everything from start to finish was exceptional and I couldn’t have done any of it if it weren’t for amazing Phillip Lofton! I am forever grateful and appreciate him and Rocket Mortgage so much for this opportunity!!! Thank you for giving me my hope back!Read MoreRead Less