Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Susan Fox
What can we say? John Goodroe is amazing as a mortgage banker. He has worked with us for over 20 years on all of our projects, but our home is where he absolutely shines: we have had this project and that project, and he has always been able to find a way to get it all done at a fantastic rate...and he teaches us so much each time. Thank you so much John! You are the best.
Jeffrey Thompson
I just closed on a refinance of my home after being awarded it by way of a court ordered judgment between me and my ex wife. It was a bit of a challenge but made it happen and got me across the goal line with closing escrow this past Monday! I can’t compliment him and Jay enough for making this happen! I would recommend Rick to anyone that needs his services! He’s responsive and dedicated to ...I just closed on a refinance of my home after being awarded it by way of a court ordered judgment between me and my ex wife. It was a bit of a challenge but made it happen and got me across the goal line with closing escrow this past Monday! I can’t compliment him and Jay enough for making this happen! I would recommend Rick to anyone that needs his services! He’s responsive and dedicated to taking care of his clients! Thanks Rick and Jay!Read MoreRead Less
Martin Makhanu
From the beginning and first contact, its been quite a smooth ride. Wyatt was superb and truly provided a seamless service. Follow ups were timely and communication on point. Really personable, interested in the reasons for the refi. Great experience overall.
Rae Perry
Marty was great to work with! He was very knowledgeable and gave us great advice, was flexible with our schedules and very friendly! Was a great experience for us working with Marty. We appreciate his time and great advice!
Ed Alford
Nick was excellent the entire process. Every question was answered and he respected my time by being flexible with our meetings. Couldn't ask for a better banker. Thanks Nick.
Georgia Mattie
Rafael was amazing throughout our home buying process. We had never used Rocket Mortgage before and he made it easy. If he didn't answer the phone right away, he would always call us back. He was professional and answered all of our questions. He also shared our excitement in buying our first home! I would highly recommend working with him!
Richard McGowan
Addulah was great! His customer service was fantastic and he answered all my questions. He guided me through the process with ease and I felt like he was truly interested in helping me with my financial needs. I'm glad he was my first contact with this process!
Karli Uhse
I truly cannot say enough amazing things about working with him. From start to finish, he went above and beyond for months to make sure everything worked out so I could stay in my home. What could have been an incredibly stressful and overwhelming process felt manageable because of his dedication, patience, and constant support.

He was available literally 24/7—no matter the time, he always ...I truly cannot say enough amazing things about working with him. From start to finish, he went above and beyond for months to make sure everything worked out so I could stay in my home. What could have been an incredibly stressful and overwhelming process felt manageable because of his dedication, patience, and constant support.

He was available literally 24/7—no matter the time, he always responded quickly and never once made me feel like I was bothering him. The level of attention he gave made me feel like I was his only client, which is rare and incredibly appreciated.

As a first-time home buyer, I had a lot of questions, and he took the time to thoroughly explain every step in a way that actually made sense. He made sure I felt confident and informed in every decision, which meant everything to me.

I’ve known him since we were kids, but the reason I chose to work with him was because of his reputation for being exceptional at what he does—and he still managed to exceed every expectation I had. His work ethic, knowledge, and genuine care for his clients truly set him apart.

If you’re looking for someone who will go the extra mile (and then some), advocate for you, and make you feel supported every step of the way, I would recommend him without hesitation.Read MoreRead Less
S Louis
Dinorah made my experience with Rocket Mortgage exceptional from start to end. From the very beginning of the loan process, she demonstrated an extremely high level of professionalism while maintaining a down-to-earth, approachable demeanor that made the entire experience feel comfortable and stress-free.

Dinorah has an ability to combine deep knowledge with genuine relatability. She took the time ...Dinorah made my experience with Rocket Mortgage exceptional from start to end. From the very beginning of the loan process, she demonstrated an extremely high level of professionalism while maintaining a down-to-earth, approachable demeanor that made the entire experience feel comfortable and stress-free.

Dinorah has an ability to combine deep knowledge with genuine relatability. She took the time to clearly explain every step of the process in a way that was easy to understand, making sure I felt informed and confident in each decision. No question ever felt like too much—she was patient, attentive, and always willing to go the extra mile to ensure clarity.

What truly stood out was her consistent communication and attention to detail. She stayed ahead of every step, provided timely updates, and handled everything with precision and care. At the same time, her grounded and personable nature made what could have been a stressful process feel smooth, human, and manageable.

Dinorah’s professionalism, expertise, and authentic approach set her apart. I’m genuinely grateful for the experience and would highly recommend her to anyone looking for a knowledgeable, reliable, and truly exceptional service from Rocket Mortgage.Read MoreRead Less
Maria Reynolds
I had a great experience working with Rocket Mortgage during my home buying process. I spoke with several representatives throughout, but Jake stood out as the most helpful, knowledgeable, and responsive.

From the very first phone call, he took the time to answer all my questions thoroughly and made sure I understood each step of the process. I also shopped around with other lenders, and while I ...I had a great experience working with Rocket Mortgage during my home buying process. I spoke with several representatives throughout, but Jake stood out as the most helpful, knowledgeable, and responsive.

From the very first phone call, he took the time to answer all my questions thoroughly and made sure I understood each step of the process. I also shopped around with other lenders, and while I was getting mixed feedback elsewhere, Jake was consistent, honest, and reassuring about what I qualified for and what to expect.

He was always quick to respond and made the process feel much less stressful, especially since this was my first time going through something like this. I really appreciated his professionalism and patience throughout everything.

Overall, I had a very positive experience with Rocket Mortgage, and Jake was a big part of that.Read MoreRead Less