Mario did an excellent job for me and was always available to answer my question, I prepared the refinancing in a short time and kept me informed of all the movements, I am recommended to my friends who have a house for Mario so that they can do their refinancing and can lower the payment.
Misty Cutright
Misty Cutright
551
Tim has been excellent to work with on our refinancing. He gave us several scenarios to choose from to find the best fit for us. He is quick to answer emails and texts and followed through on my requests quickly and very professionally. If I have to go through a refinance or purchase again, I would want Tim to lead the way for me.
Nate-Isabel Fisher
Nate-Isabel Fisher
551
Although the process took 4 times the estimated time, Adam was very supportive.
Royal Whetstone
Royal Whetstone
551
I pleasure to work with. Always there to answer our questions and my chance he did not have the answer (which was rarely) he directed us to the right person. A total satisfying experience. 👍👍
Wally Oehme
Wally Oehme
551
So happy to have someone who understands our needs and was willing to go the extra mile!! Fabulos experience!!!!
Deborah Schleiff
Deborah Schleiff
551
Alex was very helpful and responsive.
Daniel Negroni
Daniel Negroni
551
To make a long story, short, Cass was the BEST in all aspects; he was patient, professional, listens to customer's needs and provides solutions in a clear presentation. I wish that everyone was a thoughtful and easy to work with as Cass. He represents at the core the values of the company he represents; everyone should emulate him as the "standard in customer service." It was as if we were ...To make a long story, short, Cass was the BEST in all aspects; he was patient, professional, listens to customer's needs and provides solutions in a clear presentation. I wish that everyone was a thoughtful and easy to work with as Cass. He represents at the core the values of the company he represents; everyone should emulate him as the "standard in customer service." It was as if we were recording the perfect commercial for home refinancing. I felt as if Cass was looking after our needs and he delivered in all his promises and made me feel 110% a winner! The only downside is knowing that when I call Rocket Mortgage/Rocket Mortgage in the future that I may not get to work with Cass again. I would recommend Cass with eyes closed, knowing that whomever he serves, will feel as good and be given the right solution for their current home financing/refinancing solution in such competitive market. Thank you Cass for making us feel cared for and for allowing us to trust your efforts in saving us a lot of money and doing it with a passion that is seldomly experienced these days. You're the Best of the Best!Read MoreRead Less
Sam Deuzan
Sam Deuzan
551
Tara was very attentive to our needs and very knowledgeable about what we were dealing with.
Susan Carl
Susan Carl
551
Justin did a great job. He got all of the information he needed on our first call and was professional and thorough. Rocket Mortgage consistently has the easiest process for a re-fi and Justin made it even easier.
Steven Cornelius
Steven Cornelius
551
Sam was very knowledgeable and helped me with getting a loan when I thought I cou
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