Mariah went out of her way to stay in touch, and to update me. She always returned my calls when she wasn’t immediately available. She helped me navigate through some glitches along the way. She was very positive, had excellent customer service and really made me feel like she wanted me to get this refinancing done. I really appreciate working with her!
Charles Havens
Charles Havens
551
Earl was very helpful with my refinance process. He always responded to any questions I had, and always had the correct answer to my questions. Recommend him highly to anyone.
Patricia McCleary
Patricia McCleary
551
Everything was so easy and fast with Nate's experience and dedication. Thanks
Thomas Carboni
Thomas Carboni
551
Knowledgeable, patient, and always available to answer your questions. What more can you ask for. I highly recommend working with Jeff.
Mary Ann Brefka
Mary Ann Brefka
551
Rannie was awesome! He called us and answered our questions with complete knowledge and confidence. He made the process seamless from the first contact we had with him. Our refinance was completed faster than we ever thought possible. We will call him again if we ever have the need, and we have already given his name and number out to several friends and family!
Marsha Vaughn
Marsha Vaughn
551
Mike was efficient and proactive in calling us for refinancing our home. He presented it in a way that made total sense to us. We did the entire process in 3 weeks and lowered our payment by almost two hundred dollars.
Juanita Williams
Juanita Williams
551
Knowledgeable of the refinance process, took me through the steps of online completion, answered my questions and saw me through the glitches up to time of closing.
Press Forestiere
Press Forestiere
551
She’s very polite and sounds very friendly and respectful on the phone , thank you Diana for all the help and guidance through out the Liam proce
Staci Cantrell
Staci Cantrell
551
This was third loan with Rocket Mortgage. They make the whole process so easy. The entire application and supporting documentation can be submitted on their app. And the closing process is a snap. Timothy did a great job to help me with my refinance and lower my payment.
Jeannie DiSante
Jeannie DiSante
551
With refi rates dropping like a rock in the fall of 2020 a family member recommended I look into Rocket Mortgage' rates to bring down my monthly mortgage payment. I was given Donnie Calderon's contact information and reached out. Donnie was very polite and very easy to talk with. He answered all my questions, laid out all the repayment options, costs and savings and put me at ease to move ...With refi rates dropping like a rock in the fall of 2020 a family member recommended I look into Rocket Mortgage' rates to bring down my monthly mortgage payment. I was given Donnie Calderon's contact information and reached out. Donnie was very polite and very easy to talk with. He answered all my questions, laid out all the repayment options, costs and savings and put me at ease to move forward with the process of refinancing my high rate home equity loan while adding additional funds for a remodel project. He was always available anytime I had a question through the process. I wasn't handed off to another person that didn't know my story. I highly recommend Donnie and this company for their down to earth professionalism and great rates, too!Read MoreRead Less
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