Jacquie was very professional during our refinance. She was knowledgeable, helpful, and prompt with any questions we had during the process. I would recommend her and your company to anyone. Thank You
Chris Bartman
Chris Bartman
551
David was very helpful in that he took the time to find the best way to help me and meet my financial needs. Once he had figured out a game plan for me he walked me through it in a way I could understand so I would not have any doubts or second thoughts about the decision I had made.
Jeanette Riche
Jeanette Riche
551
Tony was very helpful, explained everything clearly, and very quickly answered my questions. He said that the process wouldn't take more than a month and he was actually right, it did not take more than a month to complete my refinance. He is not the kind of guy who's going to tell you something in the phone and see different things on paper.
William Ng
William Ng
551
I responded to my voicemail and call the number back for someone else BUT I was lucky James answered my call. This is fast refin I had ever done, James was so professional in term of getting my started and presented to us what's the best option if you take this rate now and locked in. BTW, Rocket Mortgage application was also so user friend too. It makes us compiling all the required documents ...I responded to my voicemail and call the number back for someone else BUT I was lucky James answered my call. This is fast refin I had ever done, James was so professional in term of getting my started and presented to us what's the best option if you take this rate now and locked in. BTW, Rocket Mortgage application was also so user friend too. It makes us compiling all the required documents easily. I would recommend anyone doing refin or first time buyer for the lowest interest rate ever to call Rocket Mortgage and ask for James. You will NOT be let down, I promised. Thank you James once again, hope to talk to you soon! BTW, Happy New Year and stay safe and sound during this COVID-19 pandemic. Best Regards William Ng February 2021.Read MoreRead Less
Mary Soderholm
Mary Soderholm
551
I am thankful I got to do this all from my home. I work in health care so I have had more than my fair share of Covid. Kyle made this the easiest way to refinance. All my questions were answered in less than 24 . I would recommend Rocket mortgage to anyone refinancing! A breeze compared to banks!
Tasha Parkz
Tasha Parkz
551
Kevin Bell was extremely patient and knowledgeable. He answered questions for me and my mother. Step by step he was always willing to take time for even the small things. And even after the closing he let us know he's just a phone call away.
Ryen Reynolds
Ryen Reynolds
551
Carl was amazing. He was extremely knowledgeable and patient throughout the whole refinance process.
Jason McKee
Jason McKee
551
DeAnna was very easy to work with and made our refinance process relatively painless. She answered every question and was completely transparent throughout the process.
Phil Boettge
Phil Boettge
551
Sierra is very considerate, friendly, and professional. She is especially skilled at listening to customers and running different scenarios to find a choice tailored to customer situations. Working with Sierra was a pleasure. We hope to do so again for opur next home purchase.
Shaun Driscoll
Shaun Driscoll
551
Lisa is an outstanding professional that knows how to solve problems and provide successful loan outcomes. Highly recommend!
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