She was very helpful. And always made sure to keep me in the loop
Gary Cale
Gary Cale
551
Gene was always eager to provide all the info I needed. The one time could not personally answer my question, he quickly put me in touch with a person who could. Great contact.
Joe Wenzl
Joe Wenzl
551
Meri was exceptionally helpful throughout the origination process and even after our refi had passed from her to the later stages. Additionally, we had received no assistance from a previous refi attempt through another lender who would not lend us assistance in getting a resubordination of an equity loan. We turned to Rocket Mortgage. Meri quickly explained that rolling the equity principle into ...Meri was exceptionally helpful throughout the origination process and even after our refi had passed from her to the later stages. Additionally, we had received no assistance from a previous refi attempt through another lender who would not lend us assistance in getting a resubordination of an equity loan. We turned to Rocket Mortgage. Meri quickly explained that rolling the equity principle into the new refi was the prudent and most financially sound direction. Meri also secured an interest rate below 3% which was lower than market when taking a “cash out” provision. We would recommend Rocket Mortgage to anyone looking for a new or refi mortgage.Read MoreRead Less
Josh Harper
Josh Harper
551
Michael was always quick to respond to any questions we had during our loan process.
Renee Jonna
Renee Jonna
551
Simon is my go to guy when I need to make a purchase, or refinance. He always delivers great service and explains everything.
Shari Erickson-Young
Shari Erickson-Young
541
Seth was positive and helpful from the first moment all the way through. He changed our lives.
Oscar Andrews
Oscar Andrews
551
Seth was knowledgeable, helpful and answered all my questions. He provided me with excellent customer service. I have been in customer service for over 35 years and I do not just hand out that compliment. It is earned.
Thiago Andrade
Thiago Andrade
551
Excellent approach and customer service.
Stephanie Francis
Stephanie Francis
551
Max was always kind, responsive and helpful. He was very knowledgeable and helped us understand every step of the process.
Suzette Naliakah
Suzette Naliakah
551
Bill was the most patient person i ever met. Diligent, efficient with his work. He was willing and ready to help with questions and guide you to make sure the loan process goes well. If i have to do it all over again i will. Good job Bill. Our family appreciated your effort, we are now home owners. God bless you 🙏
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