Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Travis Whitfield
Mr John was awesome he was their every step of the way through this process. You will never find no one like this man he's one in a million. Even if you made a mistake he took the time to say don't worry about we can start over. Mr John is heaven sent to Rocket Mortgage it's a blessing to have someone like him on your staff.
Teri Boyd
AJ made our refinancing a breeze. He was totally there for us and helped us understand the process from beginning to end. And very extremely professional about it, yet personable too!
Kayla McCarson
Ali was great at keeping us informed and answering our questions. He also helped make our loan process go quickly.
Alexis Harris
Excellent to work with. Very helpful got my score up in less than 30 days
David Stealey
Harrison did a great job helping us with our refinance!!
Kari Midkiff
Very pushy to do business with me. I already have a mortgage and we are looking to move out of state. A telemarketing type person called and then Hamlet jumped in asking a bunch of questions about our plans. I was with my 2 year old and couldn't just go over my life plan with him. He kept pushing to see if he could get my information so i can get pre-approved for a loan on the new house. The ...Very pushy to do business with me. I already have a mortgage and we are looking to move out of state. A telemarketing type person called and then Hamlet jumped in asking a bunch of questions about our plans. I was with my 2 year old and couldn't just go over my life plan with him. He kept pushing to see if he could get my information so i can get pre-approved for a loan on the new house. The caller ID said "telemarketer" and he wanted me.to give my birthdate and ssn off the fly... I don't think so!Read MoreRead Less
Hamlet Gonzalez
Reply from Hamlet Gonzalez:

Dear Kari,

Thank you for your review. At Rocket Mortgage, we take great pride in delivering high quality service. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. It will be my ...Dear Kari,

Thank you for your review. At Rocket Mortgage, we take great pride in delivering high quality service. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Edgar Silva
Trevor was amazing on making everything so simple and easy through out the whole process of re-financing my home loan.
Bob Skojec
He was very easy to work with and really cares about the people he helps
Darla Long Barbrey
This is my 3rd experience with Rocket Mortgage, and by far the best due to Derek Stoeckle!!! He communicates very clearly and professionally and is always willing to answer questions. I wish everyone worked like Derek does!!
Samantha Gansz
Dan was great to speak with. Answered all my questions in a timely manner.