Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sue Glaze
Chris was extremely helpful and explained all questions I had. He was patient (I'm not very techy) and stepped me through all the "all-line" information that was requested. I will recommend Chris to all who need help regarding looking into a new mortgage company/refinance of a home, etc.
Ean Corbet
My girlfriend and I were negotiating a refi for a better interest rate with the company we already had our mortgage with and they made it the most nightmare experience you can possibly imagine.
They were unprofessional, did not return calls, constantly assigned new people to deal with our refi and lost documents we sent them.
We decided to approach Rocket Mortgage, as my previous home had been with...My girlfriend and I were negotiating a refi for a better interest rate with the company we already had our mortgage with and they made it the most nightmare experience you can possibly imagine.
They were unprofessional, did not return calls, constantly assigned new people to deal with our refi and lost documents we sent them.
We decided to approach Rocket Mortgage, as my previous home had been with Rocket Mortgage for over a decade. We got Kyle. What a Godsend !!!!! He was courteous, totally professional, ALWAYS responded to our calls and did in three weeks, with absolutely no fuss at all, what the previous company were unable to accomplish in almost two months.
In my job before I retired, I held a position that required honesty, integrity, a sense of pride in your work, commitment to customers and colleagues and most importantly, meaning what you say you are going to do, and then doing it.
I would give a job to Kyle any day of the week and twice on Sunday!!! Rocket Mortgage are really fortunate to have such a great guy working for them.
Thank you Kyle for all you did for us and making this the easiest and smoothest refi, beyond our wildest expectations.
Ean & LindaRead MoreRead Less
Denise Dean
Candice was very polite working with us. The process was well explained and we was very surprised how quickly the process went. Our personnel thanks to Candice for helping us through it all! She did a great job and I would recommend Rocket Mortgage and request Candice for your help. Thank you Candice !
Steven Pascal
AJ was very polite and quick to respond to our needs. It was a pleasure working with him and we would recommend him very highly.
Penny Morris
Roberto was so great and easy to work with. He was so patient and caring about helping us to get a loan.
We totally recommend his services
Nick Horton
Zac was the one and only. He is a unicorn in field of horses. He is Neil Degrassse Tyson in a class of 4th graders.. He got my loan done in no time at all. It was so fast we sat there and waited for the rest of the process to be done. If I were to be a professional wrestler, I would like a name that strikes fear in most people.... something like "Senõr Loan officer" because they are scary good.. ...Zac was the one and only. He is a unicorn in field of horses. He is Neil Degrassse Tyson in a class of 4th graders.. He got my loan done in no time at all. It was so fast we sat there and waited for the rest of the process to be done. If I were to be a professional wrestler, I would like a name that strikes fear in most people.... something like "Senõr Loan officer" because they are scary good.. Also.. just bought a bunch of furniture to celebrate our closing coming up!! So excited!!! All in all, very pleased with what has transpired..Read MoreRead Less
Janet Pangelinan
Jon was amazing to work with! He made the process very easy and was always quick to respond to my questions!
Pat Mcconahy
Zac was awesome. This is our 2nd loan with him. I kept his contact info so I could have him again. Super knowledgeable
Koulako Camara
Nick was really helpful during the refinancing process. The process was quick and easy. He also got me the best rate.
Thanks Nick
Renee Crosby
I was very inpressed wtih AJ I only wish he could of followed me thru the whole process, I like the others that helped me but they were in Michigan , Other than that he did a very good job.