Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Joan Lawson Jung
Matthew, many thanks for help and professionalism in preparing for my new loan and its closing.
Also special thanks to Chase Buxton, North Louisiana Notary LLC for a thorough job in the loan
closing process. Thank you Rocket Mortgage for providing such excellent service to your clientee.
Joan Jung
Sue Griffin
This is my second experience dealing with Nick. Each experience was exceptional. A true smooth and no hassle process. If I need these services again I will deal with no one other than Nick. He is knowledgeable and knows how to explain the intricacies to laymen like me. he works tirelessly for you and always calls you back if you have questions.
Fred Hawlik
Jaimee was and has been very attentive with our loan process. Even a call to see if there was anything else we needed before our closing. A nice touch.
Thanks Jaimee!
Diane Forsythe
Excellent mortgage representative. Thorough and very knowledgeable. Ryan made a usually difficult
Process painless. Thank you
Julie Joyce
Jill and Rocket Mortgage were great. The process was very easy, quick and straight forward. We were able to do everything online except the final signatures and closed within a month of starting the process.
Jeanine Vasquez Real Estate Professional
Christian is a top professional with a consistent history of exemplary performance
with your best interest in mind and always responds in a timely manner. I would highly recommend Christian for your financial needs.
Dawn Kissinger
James was very helpful and proceeded to get our loan thru the process very fast. I enjoyed talking with him, very professional and nice.
Kitt Jacobs
I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus reached the United States. People were rushing to get supplies, food and an understanding as to what was happening in our country, yet when I spoke to Jake, he never once during that time missed an...I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus reached the United States. People were rushing to get supplies, food and an understanding as to what was happening in our country, yet when I spoke to Jake, he never once during that time missed an email, a phone call or the opportunity to make sure I had every thing I needed for my approval. Fast forward, two hurricanes, and eleven months later I am back in the market, I call Jake and I promise you it was as though I had kept in touch all those months. Once again Jake who remains professional and patient was ready to go to work. Jake answers every phone call, text, and email so promptly, that you forget he has other buyers/customers. On top of that Jake is an Executive/Senior Banker and yet I have not met anyone so humble and approachable in this industry. I am 1700 miles a way, however when ever I communicate with Jake in regards to my home loan, or any related business I guarantee you that I feel I am right there at the Rocket Mortgage Headquarters. Rocket Mortgage you got this right, bringing Jake into the Rocket Mortgage Family. Jake don't you loose that amazing attitude and drive and eagerness to help buyers make dreams come true. Jake may all your dreams come true, I wish you an amazing year and that for all you give may the same be given to you.Read MoreRead Less
Jondrea Parrish
I am so thankful to have met Jill and work with her through the refinance process. She was very informative and professional. She was extremely responsive to all of our inquiries and truly patient with us as we navigated the online process. Jill was the best I have worked with in my experience of obtaining home loans. I would highly recommend her to friends and family.
Isabel Del Canto
Courtney takes the complexity out of the home buying process. If you're looking for a true professional that's diligent, accommodating, and knowledgeable look no further. To be honest, Rocket Mortgage needs to perform a deep dive into Courtney's process. The customer experience Courtney provided was out of this world!