Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tonya Stephens
What a great help he was . The instructions on how to precede and how to accomplish what we were set out to do regarding my credit . He Keep in touch with all follows up and helpful hints as well . He assured that working with him would be a positive results . Yes we have gotten positive results and my credit is up now with higher scores. Thank you Roberto for all your help . I couldn't do it ...What a great help he was . The instructions on how to precede and how to accomplish what we were set out to do regarding my credit . He Keep in touch with all follows up and helpful hints as well . He assured that working with him would be a positive results . Yes we have gotten positive results and my credit is up now with higher scores. Thank you Roberto for all your help . I couldn't do it with out you . Thank you again . Tonya StephensRead MoreRead Less
Calley Eric Westby
Mike was very knowledgeable, courteous, and professional. While we were working through the process he was very pro-active, often reaching out via both text and email to keep me informed or update me on important information. He was great. Outstanding experience for me.
Mitch Travis
Efficient agent who answered all our questions immediately. He was able to save us money on our payments without extending our loan much more than a few months. We closed in a record amount of time.
Clayton Clark
I highly recommend Jeff to anyone interested in refinancing their home. He made the whole process extremely easy and efficient and I truly felt that he had my best interests in mind throughout the entire deal. He was extremely knowledgeable, was able to answer all my questions and made sure that all of my refinance needs were met. I was able to easily contact him any time I needed ...I highly recommend Jeff to anyone interested in refinancing their home. He made the whole process extremely easy and efficient and I truly felt that he had my best interests in mind throughout the entire deal. He was extremely knowledgeable, was able to answer all my questions and made sure that all of my refinance needs were met. I was able to easily contact him any time I needed assistance...even after hours. He even went so far as to give me his personal cell phone number in case I needed anything. After referring a coworker to him, he demonstrated incredible integrity by informing my friend that he would NOT benefit from a refinance under his current circumstances rather than trying to "sell" him on a loan that he did not need. I can not speak highly enough about him and my experience. This is my go to loan expert for as long as he stays in the industry. No question about it.Read MoreRead Less
Mike West
Personable, super nice guy. Explains everything about a loan extremely well so even a layman such as myself can understand. Always on top of my loan situation at any given time and always there to help with any questions/issues. Made the process a breeze! I would highly recommend him to anyone who is considering a loan/refi.
Judy Mizell
Kyle was excellent. Following are some specific things I appreciated the most about Kyle.

1) His communicate style was excellent, i.e., he was understandable and clear. Great attitude and apptitude!!!

2) Customer Service skills were outstanding. He was proactive and kept me well informed. He was quick to assist me resolve a last-minute issue with closing - an issue that was not his ...Kyle was excellent. Following are some specific things I appreciated the most about Kyle.

1) His communicate style was excellent, i.e., he was understandable and clear. Great attitude and apptitude!!!

2) Customer Service skills were outstanding. He was proactive and kept me well informed. He was quick to assist me resolve a last-minute issue with closing - an issue that was not his responsibility; but he was the only one who had the "I can" attitude rather than excuses I received from the entities that were supposed to be helping/directing me regarding the closing.

Overall, he made the experience of refinancing my home easy and understandable.Read MoreRead Less
Ryan Trujillo
Bob is awesome. Patient, diligent, professional, knowledgeable and calm. Give him a call he will take care of you through every step. The best part about Bob is that he is not a pushy salesman. He listens and then gets to work for you. Definitely going to call him again.
Robert Carles
I have had several mortgages and refinances in my life and they weren't fun. My new mortgage with Jacob and his team was truly a great experience. He and his team were always so polite and helpful that they made the made the process easy. Jacob knew all the answers and helped me find things quickly. I would use him in the future and have told several friends how happy I was with quick ...I have had several mortgages and refinances in my life and they weren't fun. My new mortgage with Jacob and his team was truly a great experience. He and his team were always so polite and helpful that they made the made the process easy. Jacob knew all the answers and helped me find things quickly. I would use him in the future and have told several friends how happy I was with quick work.......bob carlesRead MoreRead Less
Moulay Aamalki
Nick is a super professional, knowledgeable, easy to talk to and very efficient. He responds to texts and emails right away and no question is a bother to him. Great experience. Thanks Nick.
Dave Winters
Lisa was prompt answering questions and was able to reduce length of current loan and got me a great rate. Thanks!