Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jennifer Dittman
Thanks for all your help. It was such an easy process. My closing was today at my kitchen table. Was a great experience working with you. Thanks
Evelyn Castillo
Siempre contestaba mis llamadas y me explicaba bien y claro. Muy amable y me ayudó todo el tiempo cada vez que no entendía me explicaba todo. Excelente trabajo.
Mike Stahlman
Ali was extremely thorough and helpful throughout the call. He tried everything he could with my current situation, and explained everything to me in easy verbiage as we went along. Appreciative for his time and knowledge.
Sharon Sparks
Pat and his team were always on top of everything. We got personal and profession service as if we were their only customers.
Renee Cutlip Spears
When we first started thinking about refinancing our house it was terrifying. My husband was dealing with trying to find our best options. Once we where our into Jay's hands, it was the easiest, low stress financial decision ever!!! We are so grateful for all the patience he showed with ALL the questions we had. We would refer Jay to all our family and friends with no hesitations at all
Peter Feenan
Working with Natalie Lang to assess the benefits of refinancing our mortgage was truly a pleasure! Natalie took the time to explain the rates, provided options on a side-by-side comparison for us to review, and did not pressure us to make a decision on the spot. She was very patient with our questions and provided very quick responses, followed up with a phone call. Natalie truly is a GREAT ...Working with Natalie Lang to assess the benefits of refinancing our mortgage was truly a pleasure! Natalie took the time to explain the rates, provided options on a side-by-side comparison for us to review, and did not pressure us to make a decision on the spot. She was very patient with our questions and provided very quick responses, followed up with a phone call. Natalie truly is a GREAT person to work with and treats you with care and respect.Read MoreRead Less
Stephen Minnix
Lisa, was professional and knowledgeable, but overall saved us a money!
Alexander Hardy
Michelle is rude. She just hung up on me when I tried to explain my current situation. She said, “Ok, good luck to you”. Watch out if your military.
Michelle Palumbo
Reply from Michelle Palumbo:

Dear Alex,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client ...Dear Alex,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Pam Davey
Simon was very knowledgeable, very helpful. He kept us informed of paperwork that needed to be filled out and walked us through step by step. I would highly recommend Simon and Rocket Mortgage.
Abegail Williams
Jaimee was very knowledgeable. Very patient with me. Always return my calls, answer all my questions and concerns.