Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Joley Hidaka
Very responsive in the beginning but hard to get a hold of later for questions. Told me that I would have some of my questions addressed at closing but was later told by closing team that it was too late to be asking these sorts of things so I was disappointed that I wasn't able to find out until it was too late.
Greg Wilder-Romans
Reply from Greg Wilder-Romans:

Dear Joley,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I apologize if there was an opportunity where I could have made myself more available for you. I know that you were able to connect with our Senior Research Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing ...Dear Joley,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I apologize if there was an opportunity where I could have made myself more available for you. I know that you were able to connect with our Senior Research Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.Read MoreRead Less

Lydia Crawford
Cassidy was the best. Always quick to return a phone call. No question was to big or small for her. Cassidy should be president of Rocket Mortgage
Kenneth Katz
James has consistently provided us with knowledgable, efficient, and exceptional service.
Stevenson Richard
Dan provided to most outstanding service during our loan process.
Barbara Clayman
Matt is highly intelligent, capable and knowledgeable about the consumer lending business. He treated me like royalty and handled things so efficiently that I felt like I needed to do nothing to get my loan completed. I highly recommend this young man as he'll guide anyone through the process with grace, confidence and ease. Thank you Matt; I thoroughly appreciate your help and efficiency.
Barry Fratkin
Very knowledgeable, efficient, responsive
Rocio Borghini
Jesse was very knowledgeable and quick to assist with any questions we had regarding the process. His guidance was much appreciated!
Kiki Byas
Rob showed friendly attention to details throughout the process of our refinance.
Mary Wos
Professional. Knowledgeable. Personable. Helpful. Respectful. Accommodating. She was a pleasure to have worked with on my recent refinance. Took our many questions and provided clear and concise answers. In a time where customer service is lacking in many cases. She made sure we had a very good experience. Thanks Kristin!!!
Scott Spomp
David was very helpful through the whole process. Responded to my questions and concerns in a timely manner. Helped make the process transition along smoothly.