Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Alexander Terescenko
Stefan is hard worker and great communicator with lots of knowledge.
Charlie Gee
Jacob helped make the entire refinance process simple. Throughout the entire process, Jacob was extremely professional, timely, and very helpful. Jacob was very knowledgeable about each step of the process. He was very detail oriented each step of the way and ensured each time we spoke, that there was complete understanding on what was next. Would recommend Jacob for future mortgage or refinance ...Jacob helped make the entire refinance process simple. Throughout the entire process, Jacob was extremely professional, timely, and very helpful. Jacob was very knowledgeable about each step of the process. He was very detail oriented each step of the way and ensured each time we spoke, that there was complete understanding on what was next. Would recommend Jacob for future mortgage or refinance needs.Read MoreRead Less
D S
Working with Chris was very transparent, above and beyond the mandated legal disclosures, with excellent communication (again above and beyond the regular business hours even). He works "rocket fast" and he's definitely "the closer." If he was assigned to handle your loan, you definitely lucked out.
Tim W
Michelle predatory calls and calls and texted me for several weeks to get me to speak with her. Michelle is all about getting the LOAN Origination Fee. Michelle promises ALOT and an EASY process! which is nothing like that. Also, Michelle attempts to get to know you through the interview process. Michelle is nothing more that a USED car sales person. I was asked to give my experience for her, ...Michelle predatory calls and calls and texted me for several weeks to get me to speak with her. Michelle is all about getting the LOAN Origination Fee. Michelle promises ALOT and an EASY process! which is nothing like that. Also, Michelle attempts to get to know you through the interview process. Michelle is nothing more that a USED car sales person. I was asked to give my experience for her, This is my experience.Read MoreRead Less
Michele Keating
Reply from Michele Keating:

Dear Tim W,Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have provided you with a...Dear Tim W,Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have provided you with a better experience. I understand that you were able to connect with our Client Relations Team. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Josh Freeman
Ed, was super helpful, professional and he really helped push everything through. I would recommend Ed. I would give him 10 stars if I could. It was a pleasure!
L N
As always, our go to man every time.
Beth Littlejohn
Kind, courteous, knowledgeable, and extremely professional! It was a pleasurable experience doing business with Rocket with Donovan as our guide throughout this entire experience.
David Remer
Very helpful, patient and understanding. Follow up and follow through was totally professional. Great guy in general.
Tierney Dela Torre
Rosie was wonderful. She’s extremely knowledgeable, kind, thoughtful, and willing to go the extra mile for clients. Rosie made the entire refinance process easy, and I felt confident that my needs had been heard and met when I sat down to close. Thank you, Rosie!
Patty Connors
Joseph was fantastic! Answered every email and my questions quickly and even when I thought things were going bad, Joseph called me to make sure I understood that everything was fine. Rocket Mortgage got a good one with Joseph!!