Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

About Rocket Mortgage Sales

(800) 351-0228
(800) 351-0228
Website https://www.rocketmortgage.com/?qls=SPF_universl.2308201611
Rocket Mortgage® is the home loan experience built around you. Whether you’re looking to buy a home or save money with a refinance, we can help. With convenient online access, you can achieve your financial and homeownership goals with ease and certainty. And if you ever have questions along the way our team of Home Loan Experts are available 7 days a week to answer all your mortgage questions. Rocket Mortgage, LLC; NMLS #3030 www.NMLSConsumerAccess.org Equal Housing Lender. Licensed in 50 states.

Rocket Mortgage Sales' Reviews

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Brian Murphy

June 11, 2026

Steve was great to deal with, he had the answer to all questions quickly. He was there the entire step of the process and a pleasure to work with.

Calvin Moore

June 11, 2026

Joshua did an awesome job! Very knowledgeable, patient and always was responsive to my calls and questions. He always was there when we needed him and kept us informed about the status of my loan. Great work!

Seth Butterfield

June 11, 2026

Sorry Trish, I just wasted 15 minutes trying to get a general rate check for a refinance, provided my sensitive information to an Ai agent, and then was asked by you, the now unsuspecting banker for the same information. Displeased to say the least because now my personal data is floating around in the Ai feed. To whom the encrypted data goes, is not specified. But it isnt Trish! Opt-out for Ai ...Sorry Trish, I just wasted 15 minutes trying to get a general rate check for a refinance, provided my sensitive information to an Ai agent, and then was asked by you, the now unsuspecting banker for the same information. Displeased to say the least because now my personal data is floating around in the Ai feed. To whom the encrypted data goes, is not specified. But it isnt Trish! Opt-out for Ai agent usage should happen first hand, I cant be the only person out there who doesnt trust AiRead More Read Less

Reply from Trish Gray:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read More Read Less

gilberto lopez

June 11, 2026

Good salesperson, Fast, ready to help puts the effort to close deals 👍

Deborah Randolph

June 11, 2026

Jon is knowledgeable and also a great communicator. He made sure that I knew what to expect throughout the loan process. He explained information clearly and answered every question I had. As a first time home buyer I had so many questions and Jon patiently answered everything!