Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Nicki Parks
Hassan was a pleasure to work with. He was able to cater exactly what I wanted and it was a seamless process.
Mark Cunnius
It was great working with Andrew. He promptly answered all my (continuous badgering) questions and eased my mind through the process. Top notch!
David Minns
Chris Zajec was very helpful in providing me with the information I need to make a good decision about my reduction of interest loan. It only took a few days to finish everything I needed. Though we never met, he made me feel like a friend, always available to take my calls and answer all my concerns in a way that made it easy to fully understand. He's extremely knowledgeable and a pleasure to ...Chris Zajec was very helpful in providing me with the information I need to make a good decision about my reduction of interest loan. It only took a few days to finish everything I needed. Though we never met, he made me feel like a friend, always available to take my calls and answer all my concerns in a way that made it easy to fully understand. He's extremely knowledgeable and a pleasure to talk to. He took extra time with me, and I never felt rushed through the entire process. Chris was truly and sincerely looking out for the best possible results on my behalf. He is absolutely the very best representative you could ever hope for to help with my situation. Take it from me, he is truly one of a kind and on top the chart in his field of expertise.Read MoreRead Less
Billy Hall
very good to work with, would recommend
Edisandra Ortega
I’m so grateful for all the help Will provided during my refinance. He was patient, attentive, and always took the time to explain everything clearly. He truly listened to my needs and worked hard to find the best solution for me. His support made the entire process so much easier, and I couldn’t recommend him more highly. Thank you so much Will!
Patty Stoyer
During the initial estimates Maurio did not explain the points and the amount I was paying. He initially just gave me an APR with purchasing a few points and not giving me the option if I wanted to purchase. I could have saved money going elsewhere and not paying 30K in fees. In addition, I called about the deed showing me as a married person and I was told It would not reflect like that on the ...During the initial estimates Maurio did not explain the points and the amount I was paying. He initially just gave me an APR with purchasing a few points and not giving me the option if I wanted to purchase. I could have saved money going elsewhere and not paying 30K in fees. In addition, I called about the deed showing me as a married person and I was told It would not reflect like that on the final paperwork however, it did.

Mauricio would return phone calls at the beginning when he requested paperwork. After he told he to contact the 800 number. I will not recommend Mauricio or Rocket Mortgage to anyone.Read MoreRead Less
Mauricio Flores
Reply from Mauricio Flores:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

Raquel B. Vasquez
Had no idea what we were getting into, but Nathan made everything so clear and so easy. So blessed to have had him as our friendly and professional guide through this process. Thank you Nathan!
Lana Brown
Sam was very professional. He was able to get us back on track and breathe again . I would highly recommend him to my family and friends .
Reynold Tamayei
Marcia was the best person I could ask to help me get through a VA Loan quickly. She was always available throughout the whole process and kept me informed of all the paperwork I needed to get it done! Thanks Marcia ... you're the best!
Michael R
It was a very easy process getting our equity loan. The Rocket Mortgage Team did a great job, explaining the process, advising on best options and ensured a seamless remote closing process! I highly recommend Rocket Mortgage