Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Megan McPeek
Working with Sam was easy to refinance and he was helpful, quick to respond to any questions, and made the process very easy.
Debbie Huggins Branham
After your non-responsiveness during our mortgage process, you actually have the nerve to contact this family for a review. Well, you deserve ZERO stars but that is not an option.

Try working on your customer relations and attitude toward your customers when they contact you. Hope you can continue to remain an employee of Rocket Mortgage, but I will not give you referrals or reviews in the ...After your non-responsiveness during our mortgage process, you actually have the nerve to contact this family for a review. Well, you deserve ZERO stars but that is not an option.

Try working on your customer relations and attitude toward your customers when they contact you. Hope you can continue to remain an employee of Rocket Mortgage, but I will not give you referrals or reviews in the future,Read MoreRead Less
Shawn Williams
Reply from Shawn Williams:

Dear Deborah

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please ...Dear Deborah

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the future.Read MoreRead Less

Martin Brust
Ryan was very helpful and knowledgeable. He made the process very easy. In addition, Ryan was very friendly.
Becky Childress
We were very pleased with Zach. He is pleasant, easy to work with, and very professional. The thing that we liked best is that he listens to what you request and always returns phone calls. Our re-finance was easy and well done.
Santa Joe
Ryan is great to work with gets back you you in a timley manner and answers all the questions you may have I would work with Ryan again Joe
Tony Pillai
Great service and follow through. Made the closing much easier than planned. Efficient in managing paperwork.
Dileepa Jayasuriya
He was very knowledgeable and responsive to requests
Sheryl Teresi
Our experience with Michael was very good. He was always responsive and very knowledgeable.
Harol Morillo
Excellent customer service
And very knowledgeable on mayor details in the whole process.
Pamela Glover
Brandon was professional, thoughtful and very helpful throughout the process. This was hands down the best mortgage experience ever!