Alan was extremely helpful and responsive during my refinance. He was on top of things every step of the way! Highly recommended !!
Brian Guzniczak
Brian Guzniczak
551
Great to deal with he was helpful in explaining the process to me from start to finish Highly recommend
Danny Gibbons
Danny Gibbons
551
Ryan was most enjoyable to work with very educational
Andrey Arabadzhi
Andrey Arabadzhi
551
After applying online, we received a phone call within minutes from Mr. Bill Ballard. He got to the point on what is our situation is, where we stand and what needs to be addressed first, to see if we do qualify. Me being self-employed and the situation in the country we knew it would not be easy. However, with all the hard work and passion from Mr. Bill, He made our dream home a reality. From the...After applying online, we received a phone call within minutes from Mr. Bill Ballard. He got to the point on what is our situation is, where we stand and what needs to be addressed first, to see if we do qualify. Me being self-employed and the situation in the country we knew it would not be easy. However, with all the hard work and passion from Mr. Bill, He made our dream home a reality. From the first phone call to the day of closing, he have been by our side and a phone call away from any question’s we had. The customer service we received from Mr. Bill was excellent! We are very thankful to Mr. Bill Ballard, for all he has done for our family! Thank you!Read MoreRead Less
Christine Andersen
Christine Andersen
551
Guillaume exceeds expectations! He got back to us in seconds, not just minutes. He got everything ready for us in such a short period of time. He has great customer service skills and his work ethic is superior! He is very friendly and pleasant to speak with, too.
Mark Johnson
Mark Johnson
551
Roberto is extremely proficient and knowledgeable of areas in need of attention to improve individual financial situations.
Hector Urbina
Hector Urbina
551
Hola, Miguel es una persona muy bien capacitada para el trabajo que esta haciendo en esta compania, una de las abilidades que me gusto mucho de el fue que desde el principio siempre me hablo en espanol que es mi primer idioma y me senti muy honrado de tener una persona con una experiencia maravillosa en el ramo y en mi propio idioma mucho mejor. muy bien capacitado para responder todas las ...Hola, Miguel es una persona muy bien capacitada para el trabajo que esta haciendo en esta compania, una de las abilidades que me gusto mucho de el fue que desde el principio siempre me hablo en espanol que es mi primer idioma y me senti muy honrado de tener una persona con una experiencia maravillosa en el ramo y en mi propio idioma mucho mejor. muy bien capacitado para responder todas las preguntas que tuve derante el proceso desde el principio hasta el final me ofrecio mucha confianza y muy buena actitud y un caracter excepcional. estoy muy contento de que ustedes tengan un empleado tan capacitado en su compania y muy recomedable para qualquier persona que nescesite sus sevicios. attentamente: Hector Rodriguez.Read MoreRead Less
Chris Stadler
Chris Stadler
551
Daryn went above and beyond to find the right product for me and to help me achieve my goals.
Jessica Yang
Jessica Yang
551
Thank you, Everything went well. Sarah was every professional and prompt. Thank you for helping us.
Shannon Jones
Shannon Jones
551
Jon was a wonderful agent to work with. He was always quick to get back to me when I left him a message & he helped us understand there could be time delays due to covid. I have referred him to anyone who asks about a refi. Enjoyed Rocket Mortgage & rocket mortgage process with Jon
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