Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Joel Grimes
Kyle at Rocket Mortgage made the entire process incredibly simple and stress-free! He's always quick to respond, easy to work with, and genuinely goes above and beyond to make sure everything goes smoothly.

Rocket Mortgage is a great company, but it's people like Kyle who truly make the experience exceptional. Great companies are built on great people, and Kyle is a perfect example of that. I ...Kyle at Rocket Mortgage made the entire process incredibly simple and stress-free! He's always quick to respond, easy to work with, and genuinely goes above and beyond to make sure everything goes smoothly.

Rocket Mortgage is a great company, but it's people like Kyle who truly make the experience exceptional. Great companies are built on great people, and Kyle is a perfect example of that. I honestly can't say enough good things about the guy!

Thanks again, Kyle! And of course… GO BUCKS! 🌰🏈Read MoreRead Less
Stan Parker
Randy was very helpful in helping us with our loan and was helpful in explaining everything we needed to know. He helped us saved a lot of money and is very knowledgeable in all aspects of his job. We are very grateful for him and very thankful. He is a great asset for Rocket Mortgage. Thank you so much Randy.
Brett Devine
Super helpful. Always available to answer our questions.
highly recommend!!!
Justin Seipel
Dylan was great! Very thorough, personable and knowledgeable, made the process a cakewalk
Silvia C.
Unfortunately I didn't have a pleasant experience. Estevan was attentive up to the point where we were approved for the loan. After that a rarely heard from him. When I reached out for an update he said everything is looking good and refer back to my rocket mortgage account to submit items if needed by text message. Next thing I know I'm getting a call from the closing team to schedule the ...Unfortunately I didn't have a pleasant experience. Estevan was attentive up to the point where we were approved for the loan. After that a rarely heard from him. When I reached out for an update he said everything is looking good and refer back to my rocket mortgage account to submit items if needed by text message. Next thing I know I'm getting a call from the closing team to schedule the signing with a notary and I'm not getting the 5,000 cash we had verbally agreed for painting my home. Estevan never shared the debt to income ratio was an issue but instead said the debt to income ratio looked good. Now I have a bunch of pocket change checks for credit cards that had already been paid off by the time I received the checks by mail and on top of that another check to pay off my vehicle which was never verbally approved. I became very frustrated with the whole process so we just finish the paperwork to get everything over with. Definitely not satisfied with the way my loan was handled. Estevan should have reached out and explain all the changes instead of me hearing about it from the closing team.Read MoreRead Less
Estevan Ramirez
Reply from Estevan Ramirez:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Jessica Shamer
Nick was a breath of fresh air. Not being "local," I didn't know what to expect when working with Nick. After the first day, I forgot all about him not being "local." He stayed in touch with the client and with me on a very regular basis. He was on top of each situation, and I never had to wait for a return call. I sincerely hope I have the opportunity to work with Nick again.
Anita Merritt
Greg answered my seemingly endless questions and phone calls professionally, with kindness, and super fast. We really appreciate him!
Brooklyn Anderson
Easy to work with and super helpful! Thank you so much!
Jay Lizotte
Very knowledgeable. Talked me through every question I had.
George Stauring
Giovannia was great to work with! He answered all our questions and helped guide us through the entire process. His entire team was very professional and timely in handling things every step of the way.