Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Kurt Enkelmann
Doug was great to work with during our loan process. He was quick to answer questions and get all the information needed to finalize our loan. When I had questions, he would answer quickly and after hours multiple times. I highly recommend him as a loan agent.
ANDREA Radi
Stephanie was very helpful, knowledgeable, responsive and friendly in answering all of my first time homebuyer questions! Would highly recommend.
Heather Joann
Ebony is the very best! She’s knowledgeable, quick, and present throughout the process. Thank you!
Nicholas Petredis
Chris was knowledgeable, experienced, intelligent and guided us every step of the way during our home loan process. This was the best experience we have ever had and Chris’s communication skills kept us in the loop throughout. We were able to make an offer with the verification letter Rocket provided and close quickly and seamlessly. First time Rocket Mortgage clients and thanks to Chris, we would...Chris was knowledgeable, experienced, intelligent and guided us every step of the way during our home loan process. This was the best experience we have ever had and Chris’s communication skills kept us in the loop throughout. We were able to make an offer with the verification letter Rocket provided and close quickly and seamlessly. First time Rocket Mortgage clients and thanks to Chris, we would never use another lender!Read MoreRead Less
Reneé Dedrick
Evan was great to work with. He helped me so much through the refinance process. He was readily available and responded to my questions quickly. He offered a great customer service experience, couldn't recommend him more!
Michael Collier
Joe is very thorough and acted with a sense of urgency from the word go. He suggested that we go through the relocation team to save us costs. Even though we moved to the relocation team Joe continue to answer any questions we had and help facilitate the right up to closing. He went well above and Beyond!
Deana RAY
Rocket Mortgage should give this woman a big raise. She made this so easy refinancing our home loan. She helped every step of the way. I'll never leave Rocket Mortgage again. So please don't sell our contract again. She is asset to your company.
Douglas Ward
Jacob was a great person to work with, very understanding and helpful with everything during my home purchase.
William Richardson
I was told things at the beginning of the process that were not true by closing. The changes were done without me being notified.
David Lawrence
Reply from David Lawrence:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Lydia Tobia
Bob was wonderful to work with. Always made himself available to answer any and all questions. He worked with us to give us a great rate and meet our needs. Pleasure working with him