Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Douglas Ward
Jacob was a great person to work with, very understanding and helpful with everything during my home purchase.
William Richardson
I was told things at the beginning of the process that were not true by closing. The changes were done without me being notified.
David Lawrence
Reply from David Lawrence:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Lydia Tobia
Bob was wonderful to work with. Always made himself available to answer any and all questions. He worked with us to give us a great rate and meet our needs. Pleasure working with him
FELIX FRANCIS
I wanted to take a moment to thank you for all your work and support on the refinance. Even with a few hurdles along the way, your insight, responsiveness, and steady guidance made the process smooth — and I truly appreciate that we were still able to close on time.

Thank you again for your professionalism and support throughout. It made a real difference
Mindy Kelsay
Had a great experience with Rocket mortgage and will recommend them to friends and family.
Leah Naumann
I recently worked with Allen on the refinancing of my home loan, and I’m very pleased with the experience. From the beginning, Allen took the time to listen and thoroughly understand what I was trying to accomplish. He guided the process smoothly and efficiently, making what could have been complicated feel straightforward.
Whenever I wasn’t able to reach him, Allen always returned my calls ...I recently worked with Allen on the refinancing of my home loan, and I’m very pleased with the experience. From the beginning, Allen took the time to listen and thoroughly understand what I was trying to accomplish. He guided the process smoothly and efficiently, making what could have been complicated feel straightforward.
Whenever I wasn’t able to reach him, Allen always returned my calls promptly and made every effort to answer my questions to the best of his ability. I truly appreciate his dedication, professionalism, and the time he invested in helping me complete my loan.
Overall, Allen did an excellent job, and I’m grateful for his support throughout the refinancing process. I would highly recommend working with him.Read MoreRead Less
Edward Jordan
There was no pressure, just professionalism. When I couldn't download (or upload) documents, he was always available to assist. Highly recommend him and Rocket. I will refer all friends looking to refinance. It was great doing business with him and Rocket.
Maomao Mao
Azreal is my loan agent during my house purchase. She is the most efficient and best serviced officer I have ever met. I had great pleasure working with her.
ANTONIO HARRIS
Amazing person to work with. Incredibly helpful & knowledgeable. Great asset to the company. His expertise was helpful in so many ways. Highly recommended. Thanks for all your help.
Mark Gregory
David did a great job went very smooth always fast and friendly service.

Thanks
Mark Gregory