Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Josh Plant
Max was helpful and patient. This was my first time buying a house without a realtor and Max was always there to answer my questions.
Len Sea
Colleen deserves all the stars in the sky! 5 stars simply isn’t enough. Very knowledgeable, quick to respond and patient. She truly went above and beyond for us. We are first time home buyers and we come from a tight-knit family so we discuss everything, especially when it comes to big purchases. Colleen patiently and kindly explained everything in detail, never to busy to answer our calls and ...Colleen deserves all the stars in the sky! 5 stars simply isn’t enough. Very knowledgeable, quick to respond and patient. She truly went above and beyond for us. We are first time home buyers and we come from a tight-knit family so we discuss everything, especially when it comes to big purchases. Colleen patiently and kindly explained everything in detail, never to busy to answer our calls and answer our questions or our family’s. She even went as far as giving my grandmother a call to explain things to her too! She is truly a gem, yesterday we finally signed all of our paperwork and closed on our house! She made the process smooth and simple, answering even more questions even when it was out of her hands. Like I said before, 5 stars isn’t enough to describe just how great she made our first home buying experience. Colleen and Debby both deserve all the stars!Read MoreRead Less
Robert Govero
Rocky, was professional & explained what need to be explained & didn't waste your time on non-essential items. Made for a quick & effiecent process.
Jeff Smith
Marjan was a pleasure to work with but could have done a better job with follow ups.
Marjan Krcaj
Reply from Marjan Krcaj:

Dear Jeff,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Jeff,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Joe Policki
Jake was great from the first day we spoke, he made my wife and I very comfortable though the whole refinance. If we had a question he always call right back. He was very easy to talk to and had a great sense of humor.
Celi Del Rosario
Tyler was just a phone call away during the process! The whole thing went very smoothly.
Joe Perry
Sean was great to work with, he took the time to answer our questions and always responded quickly when called.
Fred Sass
Very professional and understanding.
Katherine Mitchell
Trevor was very friendly and helpful. He responded quickly to any inquiries we had throughout the process.
Parampal Barry
Tim was great and responsive.