Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dwight Davis
Renee was very helpful from my first contact with her, and also the most knowledgeable of the mortgage company representatives I initially spoke with when considering different companies for a mortgage refi. Once I decided to go with Rocket/Rocket Mortgage (in large part because I felt Renee really knew what she was talking about), Renee was very quick in responding to any email queries I sent to ...Renee was very helpful from my first contact with her, and also the most knowledgeable of the mortgage company representatives I initially spoke with when considering different companies for a mortgage refi. Once I decided to go with Rocket/Rocket Mortgage (in large part because I felt Renee really knew what she was talking about), Renee was very quick in responding to any email queries I sent to her. After another Rocket associate became involved in processing my application, Renee kept in touch to ensure that everything was staying on track. The process itself dragged on longer than I would have liked, primarily because my work as a freelance writer meant I needed to submit a variety of proofs of employment and income. Throughout that extended process, both Renee and her Rocket associate were very helpful and encouraging. Ultimately, the refi went through, so everything worked out well.Read MoreRead Less
Pete Pineda
MR. Marcotullio was very helpful and hard worker assisting us to navigate through the process, had a lot of patience and at the end even we had resistance from the pandemic he got it accomplish. I’m greatly appreciate his expertise and knowledge, thank you again.
Anthony Lai
Terry explains the process very clear and easy understand. Thanks Terry for every
Sean Tran
Unlike other loan processors, Ricky was readily available and answered all my questions whenever I had them throughout the entire process. I highly recommend using him for all your loan needs. Thanks for the great customer service experience Ricky!
Martha Heaton
Very knowledgeable and attentive . Always got back tome in a timely manner when I had questions . Made the process extremely easy.
Jimmy Roberts
Thanks for the help, appreciate it
Ellie Scott
Darr was so very helpful. He was understanding and patient. He answered all my questions and explained things in great detail. If anybody is looking to finance/refinance, I am giving them his number!
Adam Byrne
Julian was great to work with. He had excellent communication, and the overall refinance process went quite smoothly. I would recommend Rocket Mortgage, and Julian Laci for your mortgage needs.
Rich Smith
Prince guided me through to application process quite clea
Scott Meade
Tony advised us of a fantastic refinance opportunity and helped us through the process. Hig