Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sarah Hays
Forgot that it is pandemic that's why our loan was delayed for a while. But other than that We appreciated of his job,his very professional to talked to and got our loan done with him. I would recommend this young guy.
Rita Fayall
Justin is knowledgeable, proactive and responsive. From my initial interaction, he promptly got my approval, kept me informed, advised me of the next step, and followed through. Most impressive was the coverage he provided when he was away. I did need time-sensitive answers during that time and three people were available to provide exactly what I needed. Each response was well informed and ...Justin is knowledgeable, proactive and responsive. From my initial interaction, he promptly got my approval, kept me informed, advised me of the next step, and followed through. Most impressive was the coverage he provided when he was away. I did need time-sensitive answers during that time and three people were available to provide exactly what I needed. Each response was well informed and consistent with the others, showing excellent communication among the staff. Closed on time and with a great rate.Read MoreRead Less
Ginny Zanardelli
David Shaft was great. He explained everything in detail in answer to my questions.

I previously had a negative experience with another lender who dropped the ball completely. I ended up with a 120 day close because of his lack of interest in closing the HELOC.

David always returned my calls or emails when I asked if there was anything else I needed to do to facilitate my re-fi. He kept me ...David Shaft was great. He explained everything in detail in answer to my questions.

I previously had a negative experience with another lender who dropped the ball completely. I ended up with a 120 day close because of his lack of interest in closing the HELOC.

David always returned my calls or emails when I asked if there was anything else I needed to do to facilitate my re-fi. He kept me informed.

He was great. His estimate at the beginning of our conversation was 100% accurate.

Great guy, good job.

Virginia ZanardelliRead MoreRead Less
Rosa Lee
Scott was excellent to work with, especially given the current obstacles these days. Nonetheless, he was right there to assist 24/7, in every step throughout the process. We are truly grateful & appreciative for all his help.
Dave Lim
Jon was knowledgeable, answer questions quickly, and make good suggestions.
Vicky Tillen Yeomanson
Phillip was friendly and competent. The entire experience was painless.
Prantosh Sivaya
Ken was truly instrumental from the beginning of the process till the end. He is very responsive, friendly and customer focus!
Ruth Hita
Jenna always replied and answered all questions
Michael Mceleny
James was a pleasure to work with. each time I emailed him, he returned my email and calls and answered my questions within a short period of time. He always made himself available and was eager to help. I have already referred one of my friends who is now working with James. I also gave my daughter and son in law his number and they will be calling him soon.
Karen Bavis
Renee was fantastic. She always got right back to me whenever I had a question via text, phone or email. She made this process fast, easy and effortless on my part. I would highly recommend Renee to anyone looking to refinance their home. Top notch.