Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Emily Gorman
Aubrey stepped into a situation where our first refinancing application had been inadvertently cancelled and she had to clean up the mess. Her calm demeanor and "can do it" attitude helped us reinitiate the refinancing without a hitch. Aubrey ensured we were on track and was super responsive to all of our emails, calls, and questions. Undoubtedly, Aubrey is a rock star and we highly recommend ...Aubrey stepped into a situation where our first refinancing application had been inadvertently cancelled and she had to clean up the mess. Her calm demeanor and "can do it" attitude helped us reinitiate the refinancing without a hitch. Aubrey ensured we were on track and was super responsive to all of our emails, calls, and questions. Undoubtedly, Aubrey is a rock star and we highly recommend her for all your mortgage needs!Read MoreRead Less
Dave Bulmer
Working with Ron was great. He was quick to answer all questions and really made the process easy!
William Fales
Brittany was professional and tentative to my questions and concerns throughout the loan process.
Laurel Krouse
Responded quickly, well informed and eager to help
Kenneth Nowak
Great customer service. Would recommend Rocket Mortgage to any friend or family member.
Charlie Whiteacre
Great communication and follow up throughout entire process!!
Tim Buchner
Derek closed our original loan and now our second refinance. Will continue to come back to Derek. A great asset to Rocket Mortgage
Scott Denny
If I could give him a 10 on a scale I would. DJ was absolutely tremendous! A huge help and was extremely fast at answering all of our questions and concerns. Even post the initial contact he responded to other emails and/or phone calls immediately. If we ever have to go through a future loan or refinance again I hope we are fortunate enough to get DJ again.
Cathy Cox
We have worked with Charlene on several re-if’s. She is so responsive no matter the time and even when auto response says she is out. She works hard and getting everything processed quickly and as discussed. She is knowledgeable and a ple
Benedicto Evangelista
We were a bit wary on using Rocket Mortgage, we always go with those big name banks, but our impression changed when we started dealing with James Easley, he was very professional, quite attentive to what you have to say. And he was very knowledgeable with his craft. James was able to find a great financing option for my family. One thing that sets him apart from some of the lending officers that ...We were a bit wary on using Rocket Mortgage, we always go with those big name banks, but our impression changed when we started dealing with James Easley, he was very professional, quite attentive to what you have to say. And he was very knowledgeable with his craft. James was able to find a great financing option for my family. One thing that sets him apart from some of the lending officers that we have met, is that he responds quickly, and I mean really quick. Whether it be via email, phone call or sms, you’ll definitely get a quick response from him. We have recommended his services and knowledge to all our friends, it is the perfect time still to refinance your homes..! Thanks James,..!Read MoreRead Less