Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Edwin Viera
John Goodroe, thank you so much for the great service during the process of refinancing our home loan we are extremely happy to have your assistance Through out the whole time even when closing team was failing to do their part you stud up for us and got it done, please keep helping other families that like us need the professional treatment and knowledge you have and share it with kindness and ...John Goodroe, thank you so much for the great service during the process of refinancing our home loan we are extremely happy to have your assistance Through out the whole time even when closing team was failing to do their part you stud up for us and got it done, please keep helping other families that like us need the professional treatment and knowledge you have and share it with kindness and understanding of your costumers need is such of way that make us feel us your friends, for the second time in 10 years you have save us so much money by advising us what to do with our home loans, THANK YOU AND MAY GOD ALWAYS BLESS YOU AND YIUR FAMILY FOR AL, YOU DO!!!
Sincerely Sandra and Edwin viera.Read MoreRead Less
Ricardo Reyna-Garcia
Pedro was always up to date to what I need to submit to go forward with my refinance. He always was very attentive and always had our satisfaction and interest as his priority.
Holly Zzlobster
He was calm, not pushy and answered my questions promptly.
Alison Lao
Wonderful experience working with Daniel! He is everything you want in a broker: knowledgeable, friendly, professional, thorough. This is my 3rd home loan and it was by far the smoothest experience, thanks to Daniel doing everything to ensure a seamless closing.
Eddie Hernandez
Very professional, courtesy and knowledgeable
Wendy Capellán Pichardo de Guerrero
Recibí la llamada, me transfieren con la señora Cristal, me hace unas preguntas, no me ofrece ningún tipo de ayuda o sugerencia y solo me dice que tenga feliz resto del día 🤔🤔,para que me llaman sino me ayudar con el préstamo?🙄😔
Crystal Ramirez
Reply from Crystal Ramirez:

Dear Wendy,

Gracias por tu opinión en linea. Como experto con licencia, mi prioridad es alcanzar los objetivos de su préstamo. Me esfuerzo por ayudar a mis clientes a lograr la estabilidad financiera brindándoles la mejor oferta que puedo. Quería disculparme sinceramente si hubo una oportunidad en la que podría haber abordado mejor esta situación, o si hubo un malentendido. Hágame saber si hay ...Dear Wendy,

Gracias por tu opinión en linea. Como experto con licencia, mi prioridad es alcanzar los objetivos de su préstamo. Me esfuerzo por ayudar a mis clientes a lograr la estabilidad financiera brindándoles la mejor oferta que puedo. Quería disculparme sinceramente si hubo una oportunidad en la que podría haber abordado mejor esta situación, o si hubo un malentendido. Hágame saber si hay algo que pueda hacer por usted en el futuro. Será un placer para mí ayudar si tengo la oportunidad de volver a ganar su confianza.Read MoreRead Less

Ashley Bush
Tyler was absolutely a pleasure to work with. He was always kind, patient, and respectful of our time. I wouldn't want to work with anyone else with such a stressful task. He's the best!
Joe Smith
Frank was easy to work with. Always picked up the phone or called right back. Very professional and was able to answer my questions. Highly recommended!
Santosha Spickard
Brian was great. He helped add my partner on to the account and was very patient with all of our questions and gave great answers. He gave multiple scenarios on how we could set up our mortgage to optimize on our preferences.
Shannon Bond
Joe Kate was fantastic. Professional, personable, knowledgeable and responsive to any questions we had along the loan process. My husband was in the home loan business and oversaw multiple bank branches for more than 30 years prior to retirement so he knows the business inside and out. Would absolutely not hesitate to contact Joe again. 10 stars from our end!